Claiborne Gratton
Atlanta,GA
Summary
Dynamic Senior Compliance Coordinator, adept in operational strategies, and regulatory compliance. Achieved a 150% increase in agent engagement through innovative campaigns while managing 95+ transactions monthly. Proven team leader with exceptional time management skills, driving operational success and enhancing client satisfaction in real estate processes.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Transaction Coordinator
The Leverage Dept
Danvers, MA
11.2020 - 03.2024
- Coordinated operations for 20+ agents, managing up to 95+ monthly transactions, ensuring efficiency.
- Maintained remote productivity, keeping agents on track through proactive engagement in each transaction.
- Expertly utilized systems like SkySlope, DocuSign, Dotloop, and various MLS systems to streamline processes.
- Implemented effective time management strategies, significantly improving transaction completion rates.
- Enhanced team collaboration using tools like Asana, Trello, and Airtable, leading to measurable results.
- Supervised compliance with industry regulations, reducing errors by 15% and ensuring legal integrity.
Transaction Operations Manager
Keller Williams Realty
Birmingham, AL
12.2015 - 03.2020
- Assisted agents with transactions, contract to close, listing coordinating and marketing tasks.
- Managed, reviewed and negotiated contracts on behalf of 208 agent accounts totaling $232,520,000 in annual sales volume.
- Implemented advanced digital marketing campaigns, resulting in a 150% increase in agent engagement and lead generation.
- Developed residential investment strategies for investor clients, enhancing portfolio performance and achieving significant ROI.
- Streamlined transaction processes, reducing operational inefficiencies by 30%, enhancing agent productivity and client satisfaction.
Transaction Coordinator
LAH REAL ESTATE
Birmingham, AL
04.2014 - 12.2015
- Managed transaction processing and compliance paperwork, ensuring accuracy and timely completion.
- Implemented social media and lead generation campaigns, boosting agent productivity and client engagement.
- Facilitated real estate contract negotiations, enhancing client relations and deal closure rates.
- Facilitated seamless transactions and ensured compliance, enhancing team efficiency and client satisfaction in real estate processes.
- Optimized marketing strategies and lead generation, driving a 20% increase in client engagement and successful real estate transactions.
Marketing Assistant
Weichert
Birmingham, AL
08.2008 - 04.2014
- Managed sales, marketing, and client relations, enhancing team collaboration and client satisfaction.
- Developed successful social media campaigns, increasing brand visibility and engagement.
- Created lead generation strategies, resulting in measurable growth in client acquisition.
- Coordinated with agents to optimize sales processes, achieving significant revenue increases.
- Increased lead generation by 25% through targeted social media campaigns and strategic marketing initiatives.
- Conducted market analysis to optimize marketing strategies, resulting in a 45% increase in client engagement.
Education
Bachelor of Science - Economics
The University of Alabama
Tuscaloosa, AL05-2017
Skills
- Digital marketing strategies
- Transaction management systems
- Portfolio optimization techniques
- Team leadership skills
- Regulatory compliance
- Time management expertise
- Client engagement practices
- Operational success metrics
- Project management tools
- E-signature solutions
- Real estate transaction platforms
- MLS systems proficiency
- Task management software
Certification
- Real Estate License
References
References available upon request.
Timeline
Senior Transaction Coordinator
The Leverage Dept
11.2020 - 03.2024
Transaction Operations Manager
Keller Williams Realty
12.2015 - 03.2020
Transaction Coordinator
LAH REAL ESTATE
04.2014 - 12.2015
Marketing Assistant
Weichert
08.2008 - 04.2014
Bachelor of Science - Economics
The University of Alabama