Claire Brennan
Fort Worth,United States
Summary
Dynamic professional with a proven track record at Press Cafe, excelling in relationship management and upselling techniques. Adept at enhancing customer retention through personalized service and effective sales presentations. Skilled in CRM software, I consistently drive guest loyalty and satisfaction, contributing to increased revenue and repeat business.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Press Cafe
Fort Worth, United States
09.2026 - Current
- Maximized ticket totals through consistent upselling and promoting high-margin items.
- Customized guest experiences to align with individual preferences.
- Enhanced guest relationships to encourage repeat visits.
Server/Bartender
Oakfire Pizza and Brewery
Belton, United States
08.2023 - 06.2025
- Managed up to 30 guests simultaneously, delivering exceptional customer service that ensured high satisfaction.
- Upsold menu items effectively, contributing to increased average ticket prices.
- Built strong relationships with guests, fostering loyalty and encouraging repeat visits.
Marketing Intern
Mercy Street Dallas
Dallas, United States
06.2023 - 08.2023
- Analyzed social media data to refine media strategy, leading to increased outreach.
- Created promotional posts, emails, flyers, and banners to enhance social media exposure.
- Collaborated with team members to identify needs and define target audiences.
Tanning Salon Sales Rep
Sun Catchers
Temple, United States
05.2020 - 01.2021
- Hit monthly sales goals by fitting guests to specific products/packages based on personal goals and skin types.
- Recruited new members, contributing to growth in MRR and EFT membership contracts.
- Utilized CRM software to maintain and update large clientele database, enhancing customer relationship management.
- Managed high-volume traffic while ensuring cleanliness and organization in back shop operations.
Education
Graphic Design - Graphic Design, Business
University of Mary Hardin-Baylor
Belton, TX12-2024
High School Diploma -
Belton High School
Belton, TX05-2020
Skills
- Order processing
- Upselling techniques
- Sales Presentation
- Customer Retention
- Lead generation
- CRM Software
- Time management
- Problem solving
- Adaptability
- Relationship Management
Additional Experience
- Shadowed Orthopedic Surgeons through resident meetings and multiple OR cases.
- Participated in multiple informational conversations with medical sales directors from a range of departments.
Timeline
Server/Bartender
Press Cafe
09.2026 - Current
Server/Bartender
Oakfire Pizza and Brewery
08.2023 - 06.2025
Marketing Intern
Mercy Street Dallas
06.2023 - 08.2023
Tanning Salon Sales Rep
Sun Catchers
05.2020 - 01.2021
Graphic Design - Graphic Design, Business
University of Mary Hardin-Baylor
High School Diploma -
Belton High School