Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alejandra Cervantes

Monmouth,OR

Summary

Bilingual and detail-oriented professional with extensive experience in customer service, security, and data entry. Skilled in managing sensitive information, maintaining accurate records, and communicating effectively with diverse populations. Seeking to leverage organizational and problem-solving abilities in a Registration Representative role within a healthcare or administrative setting.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Specialist

Target
01.2020 - Current
  • Document and resolve over 100 security incidents with precision.
  • Educate staff on product security procedures and auditing protocols.
  • Provide customer assistance and conflict resolution in a professional manner.

Cashier

Berts Chuckwagon BBQ
01.2019 - 01.2020
  • Greeted and assisted customers; promoted additional menu items.
  • Managed inventory organization for various events.
  • Handled cash register operations and final sales reconciliation.
  • Temporary

Education

Secondary Education -

Douglas McKay High School

Foundation Studies -

Chemeketa Community College

Skills

  • Proficient in Microsoft Office and patient information systems
  • Excellent customer service and communication skills
  • Experienced in handling confidential data and HIPAA compliance
  • Strong problem-solving and organizational abilities
  • Data entry and electronic record-keeping skills
  • Lead on effective conflict resolution with customers and co-workers

Certification

The Oregon State Seal of Biliteracy: Fluent in Spanish and English



Timeline

Security Specialist

Target
01.2020 - Current

Cashier

Berts Chuckwagon BBQ
01.2019 - 01.2020

Secondary Education -

Douglas McKay High School

Foundation Studies -

Chemeketa Community College

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Alejandra Cervantes