Claire Crétet
New York,NY
Summary
Dedicated, dynamic, and passionate professional with several years of experience facilitating a busy restaurant environment operation. Possess specialized skills in operational management, team leadership, and customer service excellence. Excel in communication, problem-solving, and adaptability, ensuring smooth restaurant operations and positive guest experiences.
Overview
20
20
years of professional experience
Work History
Restaurant Director
Mamo Michelangelo
Antibes, FR
10.2023 - 10.2024
- Lead a front-of-house team of 40 colleagues.
Restaurant General Manager
Cucina By Alain Ducasse - BYBLOS Hotel
Saint-Tropez, FR
04.2022 - 10.2023
- Lead a front-of-house team of 25 colleagues.
Store Manager - Supplier
Le Marché
Bali, IND
04.2021 - 12.2021
- French fine foods store, restaurant supplier.
Restaurant General Manager
Raffles Hotel - BBR by Alain Ducasse
Singapore, SG
10.2018 - 07.2020
- Pre-opening, concept development.
- Lead a front-of-house team of 35 colleagues.
Assistant Restaurant Manager
Park Hyatt
Sydney, AUS
04.2017 - 09.2018
- Lead a front-of-house team of 35 colleagues
Restaurant Manager
Dorchester Hotel - The Grill
London, UK
02.2016 - 02.2017
- Lead a front-of-house team of 30 colleagues.
Floor Manager - Maitre D'
Benoit Bistro - Alain Ducasse
New York, USA
03.2013 - 01.2016
- Lead a front-of-house team of 30 colleagues.
- Responsible for private dining and catering for high-end branded companies, with an extra team of 10 colleagues.
Assistant Restaurant Manager
Hotel Lutetia
Paris, FR
09.2010 - 02.2013
- Hotel Breakfast Manager.
- Assisting the Restaurant Manager with lunch and dinner service at the Brasserie.
Chef de Rang Room Service
Hotel Lutetia
Paris, FR
01.2010 - 08.2010
- All day, order taker, preparation, and delivering orders, amenities.
- Guest services.
Commis Kitchen - Demi Chef de Partie
Hotel Plaza Athénée
Paris, FR
09.2007 - 12.2009
Chef de Rang Room Service
Hotel Lutetia
Paris, FR
09.2006 - 08.2007
- All day, order taker, preparation, and delivering orders, amenities.
- Guest services.
Assistant F&B
Brasserie Georges
Lyon, FR
09.2004 - 08.2006
- Administrative tasks, assisting the banqueting manager.
- Guest services and website development.
Education
HIGH TECHNICIAN DIPLOMA - Specialized Culinary Arts & Restaurant Management
Mederic Hospitality School
Paris, FR01.2009
HIGH SCHOOL DIPLOMA - Specialty "Services"
IGP School
Lyon, FR01.2006
Skills
- Restaurant operations management
- Customer-oriented
- Management and leadership
- Staff development talent
- Expense control
- Computing and Microsoft Office
- Operational efficiency
Personal Information
- Date of Birth: 03/31/86
- Nationality: French
Languages
French
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Restaurant Director
Mamo Michelangelo
10.2023 - 10.2024
Restaurant General Manager
Cucina By Alain Ducasse - BYBLOS Hotel
04.2022 - 10.2023
Store Manager - Supplier
Le Marché
04.2021 - 12.2021
Restaurant General Manager
Raffles Hotel - BBR by Alain Ducasse
10.2018 - 07.2020
Assistant Restaurant Manager
Park Hyatt
04.2017 - 09.2018
Restaurant Manager
Dorchester Hotel - The Grill
02.2016 - 02.2017
Floor Manager - Maitre D'
Benoit Bistro - Alain Ducasse
03.2013 - 01.2016
Assistant Restaurant Manager
Hotel Lutetia
09.2010 - 02.2013
Chef de Rang Room Service
Hotel Lutetia
01.2010 - 08.2010
Commis Kitchen - Demi Chef de Partie
Hotel Plaza Athénée
09.2007 - 12.2009
Chef de Rang Room Service
Hotel Lutetia
09.2006 - 08.2007
Assistant F&B
Brasserie Georges
09.2004 - 08.2006
HIGH TECHNICIAN DIPLOMA - Specialized Culinary Arts & Restaurant Management
Mederic Hospitality School
HIGH SCHOOL DIPLOMA - Specialty "Services"
IGP School