Summary
Overview
Work History
Education
Skills
Timeline
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Claire Douell

New Albany ,MS

Summary

Proactive and detail-oriented professional with proven experience in customer-facing roles at New Albany Animal Clinic. Excelled in organization and time management, enhancing front desk efficiency and customer satisfaction. Skilled in telephone communication and data entry, consistently maintaining confidentiality and a clean environment. Achieved notable improvements in service delivery by training peers and streamlining operations. Experienced with providing excellent customer service and ensuring guest satisfaction. Utilizes effective communication and problem-solving skills to enhance dining experiences. Track record of collaborating with colleagues and maintaining flexibility in dynamic settings.

Overview

3
3
years of professional experience

Work History

Receptionist

New Albany Animal Clinic
06.2023 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Restaurant Server

Two Sisters Diner
03.2022 - 02.2024
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.

Education

High School Diploma -

West Union Attendance Center
Myrtle, MS
05-2022

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Customer Satisfaction
  • Cleaning and sanitizing
  • Detail Oriented

Timeline

Receptionist

New Albany Animal Clinic
06.2023 - Current

Restaurant Server

Two Sisters Diner
03.2022 - 02.2024

High School Diploma -

West Union Attendance Center
Claire Douell