Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claire Drake

Philadelphia,PA

Summary

Detail-oriented Health Professions graduate experienced in customer service, medical supply processing, billing documentation, and healthcare operations. Expertise in maintaining accurate records, utilizing management systems, and adhering to healthcare regulations. Strong skills in Microsoft Excel, data entry, and record maintenance, driving accuracy and efficiency in administrative tasks. Seeking remote Data Entry, Healthcare Documentation, or Administrative Support position.

Overview

3
3
years of professional experience

Work History

Client Specialist

InTouch Med Supply
King of Prussia, Pennsylvania
07.2025 - 08.2026
  • Served as a liaison between healthcare providers, patients, and insurance companies to coordinate medical supply orders, clarify requirements, and support accurate order processing.
  • Accurately processed urology and ostomy medical supply orders and billing information in accordance with insurance requirements and applicable Medicare and Medicaid guidelines.
  • Maintained and updated order records and inventory data using the company's internal management system.
  • Monitored inventory levels, managed onsite stock organization, and coordinated with suppliers regarding product availability and replenishment needs.
  • Researched product information and inventory options to support product selection and meet customer needs.

Resident Assistant

Kendal-Crossland Communities
Kennett Square, Pennsylvania
05.2023 - 04.2026
  • Served residents in a senior living community, communicating patiently and professionally with elderly individuals and residents with disabilities while adapting to their individual needs.
  • Followed strict health, safety, and sanitation regulations in a senior living environment, ensuring compliance with residents’ prescribed dietary requirements and restrictions.

Education

Bachelor of Science - Health Professions

Temple University
Philadelphia, PA
05-2025

Skills

  • Medical supply processing
  • Healthcare documentation management
  • Medicare & Medicaid guidelines
  • Inventory tracking & data management
  • Data entry management
  • Microsoft Office 365 and Excel
  • Formulas and functions (IF, COUNTIF, SUMIFS), XLOOKUP, PivotTables

Timeline

Client Specialist

InTouch Med Supply
07.2025 - 08.2026

Resident Assistant

Kendal-Crossland Communities
05.2023 - 04.2026

Bachelor of Science - Health Professions

Temple University
Claire Drake