Claire Dunham
Boca Raton,FL
Summary
Hardworking server and bartender with experience in fast-paced environments with high-volumes of patrons. Committed to upholding highest standards of customer service.
Overview
5
5
years of professional experience
Work History
Bartender, Marketing Manager
McFaul's Oyster And Reel
04.2023 - 08.2023
- Increased customer engagement through social media.
- Developed marketing content such as promotional materials and advertisements for social media.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Designed and implemented social media strategies to align with business goals.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Crafted special drink and cocktail menu items for seasonal offerings.
Server, Bartender
The Point
09.2021 - 04.2023
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Hostess, Server, Bartender
Bread And Circuses Bistro
12.2018 - 08.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Served food and beverages promptly with focused attention to customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
Education
Marketing
Florida Atlantic University
Boca Raton, FLHigh School Diploma -
Towson High School
Towson, MD05.2019
Skills
- Customer Service
- Menu Memorization
- Beverage Preparation
- Highly Reliable
- Clear and Effective Communication
- Liquor, Beer, and Wine Knowledge
- Inventory
- Engaging Personality
- Public and Media Relations
- Social Media Platforms
Timeline
Bartender, Marketing Manager
McFaul's Oyster And Reel
04.2023 - 08.2023
Server, Bartender
The Point
09.2021 - 04.2023
Hostess, Server, Bartender
Bread And Circuses Bistro
12.2018 - 08.2021
Marketing
Florida Atlantic University
High School Diploma -
Towson High School
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