Summary
Overview
Work History
Education
Timeline
Generic

Claire Dunham

Boca Raton,FL

Summary

Dedicated and experienced server/bartender with a proven track record of delivering exceptional service in fast-paced and demanding restaurant and bar environments. Adept at creating a welcoming and enjoyable dining or drinking experience for customers through excellent interpersonal skills and a deep knowledge of food and beverage offerings. Skilled in multitasking, order accuracy, and maintaining a clean and organized work area. Possess a strong work ethic, a commitment to teamwork, and a passion for providing top-notch customer service. Seeking to contribute my expertise and enthusiasm to a dynamic establishment where I can continue to provide memorable dining and drinking experiences.

Overview

5
5
years of professional experience

Work History

Bartender, Marketing Manager

McFaul's Oyster And Reel
04.2023 - 08.2023
  • Increased customer engagement through social media.
  • Developed marketing content such as promotional materials and advertisements for social media.
  • Collaborated with team members to develop creative campaigns for social media platforms.
  • Designed and implemented social media strategies to align with business goals.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties such as printing sales reports, setting up for incoming shifts, preparing cash drawers, and taking inventory.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Bartender, Server

The Point
09.2021 - 04.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays and errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Developed new signature cocktails to support bar marketing brand and to increase profits.
  • Cultivated strong relationships with repeat customers. Engaged friendly conversation and memorized drink orders to promote loyalty.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Hostess, Server, Bartender

Bread And Circuses Bistro
12.2018 - 08.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Served food and beverages promptly with focused attention to customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold high-profit items such as appetizers, mixed drinks, and bottles of wine to enhance sales numbers.

Education

High School Diploma -

Towson High School
Towson, MD
05.2019

University of Arizona
Tucson, AZ

Business Marketing

Florida Atlantic University
Boca Raton, FL

Timeline

Bartender, Marketing Manager

McFaul's Oyster And Reel
04.2023 - 08.2023

Bartender, Server

The Point
09.2021 - 04.2023

Hostess, Server, Bartender

Bread And Circuses Bistro
12.2018 - 08.2021

High School Diploma -

Towson High School

University of Arizona

Business Marketing

Florida Atlantic University
Claire Dunham