Dynamic restaurant server and hostess with skills in high-volume dining and conflict resolution. Known for exceptional customer service and menu memorization, enhancing dining experiences.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Fuscos Via Roma
Acworth, GA
01.2023 - 08.2024
Provided exceptional service to high volume of daily customers
Greeted customers, answered questions and recommended specials to increase profits
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server station
Restaurant Hostess
Fuscos Via Roma
Acworth, GA
12.2021 - 01.2023
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
Greeted incoming guests to escort to assigned dining area and present menus
Greeted guests and gathered information to seat groups or place on waitlist
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty