Claire Fountain
Lafayette,CO
Summary
Dedicated health education professional eager to leverage strong understanding of health promotion principles, theories and best practices. Skilled in creating educational materials and delivering presentations with sharp eye for detail. Strong interpersonal skills for building positive relationships with focus on counseling. Personable with strong work ethic.
Overview
13
13
years of professional experience
Work History
Field Training Officer and Paramedic
Wake County EMS
03.2017 - 09.2024
- Field Training Officer (FTO) and Paramedic responsible for the rapid assessment, treatment, and transport of presenting patients for a high volume progressive 911 service
- Operational oversight of employee training, skills assessments, and clinical validations
- Skilled in the care of vulnerable patient populations by way of specialized training in critical incident stress management (CIT), crisis communication, and de-escalation and negotiation tactics
- Safety Committee Member flagged intravenous catheter and syringe sticks
- Proposed and tested an alternative device resulting in a 15% reduction in accidental IV sticks and syringes
- Field Training Officer (FTO) responsible for training and onboarding new paramedics and EMT's
- Consistent strong performer resulting in maximum bonuses and raises
- Daily activities include checking out the ambulance to ensure all life-saving equipment such as monitors, McGrath laryngoscope, oxygen, computers, medications, are in good working order
- Insuring patient, provider and public safety with good scene awareness and communication
- Participant in Academy and internal paramedic program simulations involving feedback and protocol review
- Employee Engagement Committee Volunteer responsible for the planning and execution of quarterly community outreach and employee appreciation events (e.g LBGTQ support, public safety, and fundraising efforts)
- Documentation of all patient interactions into a national pre-hospital database to track patient outcomes for improvement data
- Quarterly trainings that include most up to date evidenced based medicine including clinical trial data, and how to implement into current clinical practice.
- Identified training needs for new hires in and out of the classroom and planned accordingly.
Critical Care Paramedic
UNC Health Critical Care Transport (UNC REX)
01.2019 - 06.2020
- Critical care paramedic responsible for the stabilization and specialty transport of adult and pediatric patients
- Provided high quality compassionate patient care with an emphasis on closed loop communication to keep patients and their families informed of the plan of care
- Responsible for the operational oversight of patient flow and triage of inbound and outbound patient transport requests
- Clinical Practice Council responsible for peer-review of clinical documentation and providing input on initiatives driving safety, efficiency, and optimal patient outcomes
- Examples: Single provider emergent transport policy, pediatric unstable airway algorithm, and behavioral health emergencies algorithm
- Collaborated cross-functionally across UNC Health to facilitate optimal patient throughput while upholding the appropriate level of care for patient transports from lower level of medical care to a higher level
- Documentation of all patient interactions and treatments
- Making sure all equipment is in good working order
- Ensuring strict adherence to provider protocols and advanced training with medical director.
Paramedic
Santa Clara EMS (formerly Rural Metro and AMR)
01.2014 - 01.2017
- 911 Paramedic responsible for the rapid assessment, treatment, and stabilization of presenting patients
- Adhered to a patient centric approach while delivering high quality care
- Designated Union Liaison (Shop Steward)
- Provided representation on behalf of employees during contract negotiations
- Advocated for fair pay and benefits while balancing the needs of operations leaders
- EMS Recognition Award for providing excellent patient care
- Understanding and following protocols set forth by the Medical Director
- Understanding and knowledge of how to operate lifesaving equipment, to include Lifepack 15, Miller and Mac laryngoscope blades, proficient at initiating and maintaining IV's and medications.
Critical Care Transport EMT and Skills Instructor
Kaiser Permanente Healthcare
01.2013 - 01.2014
- Critical Care Transport EMT providing the assessment, treatment, and transport of patients requiring specialized care during interfacility transfers (Kaiser Permanente Healthcare)
- Designated Union Liaison (Shop Steward)
- Provided representation on behalf of employees during contract negotiations.
- BLS/ACLS/PALS Instructor for Healthcare providers (Kaiser Permanente Healthcare).
Private In-Home Caregiver
Private Family
01.2012 - 03.2013
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Developed and implemented care plans for clients.
- Assisted with end-of-life care.
Education
Certificate - Clinical Research Certification
Durham Technical Community College
Durham, NC05-2025
Bachelor of Science - Emergency Management
Western Carolina University
Cullowhee, NC05-2024
Certificate - Paramedic
National College of Technical Instruction - College of Emergency Services
Livermore, CA01-2013
Certificate - Wilderness Emergency Medical Technician
Wilderness Medical Institute
Lander06-2005
Skills
- Medical Equipment Operation
- Health education classes
- Training facilitation
- Health communication
- Hazardous Materials Handling
- Advanced Airway Management
- Emergency Response
- North Carolina and Nationally registered licensed EMT-P
- Cultural Competency
- Curriculum Design
- Advanced cardiac life support
Timeline
Critical Care Paramedic
UNC Health Critical Care Transport (UNC REX)
01.2019 - 06.2020
Field Training Officer and Paramedic
Wake County EMS
03.2017 - 09.2024
Paramedic
Santa Clara EMS (formerly Rural Metro and AMR)
01.2014 - 01.2017
Critical Care Transport EMT and Skills Instructor
Kaiser Permanente Healthcare
01.2013 - 01.2014
Private In-Home Caregiver
Private Family
01.2012 - 03.2013
Certificate - Clinical Research Certification
Durham Technical Community College
Bachelor of Science - Emergency Management
Western Carolina University
Certificate - Paramedic
National College of Technical Instruction - College of Emergency Services
Certificate - Wilderness Emergency Medical Technician
Wilderness Medical Institute
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