Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Claire Fowler

Dallas,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Implementation Analyst

FieldRoutes
04.2023 - Current
  • Facilitated smooth transitions from sales to implementation teams by establishing clear hand-off procedures and open lines of communication between departments.
  • Handled complex projects, data migrations, and training sessions for customers both live and in implementation.
  • Built automated basic training webinars for new customers in implementation.
  • Developed procedural documentation for the implementation department.
  • Established strong relationships with clients through effective communication and collaboration, fostering trust and long-term partnerships.
  • Monitored resolution of bugs, tested fixes and advised developers on problems with databases, performance and other issues.

Implementation Analyst

FieldRoutes
09.2021 - 04.2023
  • Consistently met or exceeded implementation objectives by maintaining a high level of organization and attention to detail.
  • Streamlined processes through effective collaboration with cross-functional teams during project execution.
  • Enhanced client satisfaction by providing timely support and assistance in software implementation.
  • Resolved complex technical issues through diligent troubleshooting, improving overall system functionality.
  • Managed multiple projects simultaneously, prioritizing tasks effectively to meet deadlines and exceed expectations.
  • Actively participated in team meetings, sharing insights from previous projects that led to improved strategies moving forward.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Administrative Assistant

Evolve Pest Control
04.2021 - 09.2021
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed a scheduling/routing program (FieldRoutes)
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Sales Associate

Cost Plus World Market, Inc
04.2018 - 03.2020
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed efficient cash register operations.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

GED -

Restore Education
San Antonio
06.2019

Skills

  • Training and Onboarding
  • Workload Management
  • Project Management
  • Team Collaboration
  • Flexible and Adaptable
  • Public Speaking
  • Project Documentation
  • Software Implementation
  • Organizational Skills
  • Multitasking

Certification

Foundations of Project Management

Timeline

Senior Implementation Analyst

FieldRoutes
04.2023 - Current

Implementation Analyst

FieldRoutes
09.2021 - 04.2023

Administrative Assistant

Evolve Pest Control
04.2021 - 09.2021

Sales Associate

Cost Plus World Market, Inc
04.2018 - 03.2020

GED -

Restore Education

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Claire Fowler