Claire Galloway

Dallas

Summary

Detail-oriented data and operations professional with experience in geospatial analysis, healthcare operations, and workflow optimization. Skilled in GIS tools, data validation, and cross-functional collaboration to drive efficiency and support data-driven decision-making.

Overview

years of professional experience

Work History

Addressing Master Data Technician, II

CenterPoint Energy

01.2023 - Current

Analyze complex geospatial and operational datasets using ArcGIS, identifying trends, inefficiencies, and opportunities to improve regional planning and program performance.
Develop and maintain data validation processes and structured datasets aligned with relational database principles, ensuring high data integrity across internal systems and third-party sources.
Utilized Visual Basic for Applications (VBA) in Excel to automate data processing, streamline workflows, and improve reporting efficiency.

Director, Scheduling & Credentialing

Allied Anesthesia Associates

01.2021 - 01.2023

Spearheaded ground-up EMR implementation, coordinating system setup and leading a three-person team to successfully launch and integrate new workflows.
Led scheduling optimization projects by analyzing workload and operational data, aligning staffing models with patient demand and organizational priorities.
Managed end-to-end credentialing and onboarding workflows across multiple facilities, ensuring timely provider readiness and compliance with regulatory requirements.
Oversaw data quality and process improvement initiatives, identifying discrepancies and implementing solutions to enhance system accuracy and operational efficiency.

Surgery Coordinator

Plano Orthopedic & Sports Medicine

01.2012 - 01.2021

Coordinated full cycle surgical scheduling by aligning patients, providers, facilities, and equipment to ensure efficient and timely operations.
Managed insurance verification, pre-authorizations, and patient data accuracy to support compliance and minimize delays in care delivery.
Oversaw physician credentialing, licensing, and calendar management while optimizing scheduling workflows to improve operational efficiency.
Led onboarding and training initiatives for new team members, enhancing team performance and improving overall patient experience.

Legacy Heart Center

01.2010 - 01.2012

Coordinated daily patient operations, including scheduling, patient flow management, and collaboration with clinical teams to ensure efficient processing.
Maintained and validated patient demographic and insurance data within system databases, supporting billing accuracy and reducing administrative errors.
Improved operational efficiency by organizing records, ensuring data integrity, and adhering to standardized workflows.

Resource One Credit Union

01.2008 - 01.2010

Processed financial transactions and managed account operations with a high level of accuracy and compliance with banking regulations.

Delivered customer-focused service by analyzing client needs, resolving inquiries, and maintaining accurate account data and documentation.

Skills

GIS Tools: ArcGIS
Data Analysis & Visualization
Data Validation & Quality Assurance

Spatial Analysis & Geocoding
Scheduling & Workflow Optimization
Credentialing & Compliance

Timeline