Claire Inman
Indianapolis,IN
Summary
Patient-focused Patient Care Technician with a Bachelor's degree in Psychology and extensive patient care experience. Excels in problem-solving, time management, and critical thinking. Competent in infection control protocol, pays great attention to detail, and prioritizes patient safety.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Mental Health Technician II
Columbus Regional Health
Columbus, USA
10.2022 - Current
- Coordinate patient goals and schedules on a daily basis.
- Facilitated group therapy sessions rooted in dialectical behavior techniques.
- Adept at reducing tension during crises.
- Efficiently managed behavioral challenges.
- Regularly observe and log patient vitals.
- Coordinating seamless patient admissions and discharge activities.
- Provided necessary aid for implementing restraints protocols.
- Support patients in daily tasks.
- Gather patient lab specimens.
- Floated between various departments, delivering consistent patient services.
Server /High Volume Bartender
Taku Japanese Steakhouse
Columbus, IN
10.2022 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Doc Bs Restaurant and Bar
Chicago, IL
08.2021 - 07.2022
- Provided excellent customer service to ensure satisfaction.
- Greeted guests and provided menus.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
National Suicide Prevention Lifeline Support Staff
Suicide Prevention of Yolo County
Davis, USA
02.2020 - 10.2021
- Facilitated onboarding of incoming volunteer groups
- Operate the National Suicide Prevention Lifeline.
- Oversee weekly caseload of 4-5 hospital patients with mental health symptoms.
- Collaborate with regional institutions and medical facilities for clients.
- Execute urgent rescue operations for emergency callers.
- Implemented safety planning protocols.
Education
Associates of Science - Nursing, Registered Nurse
IVY TECH COMMUNITY COLLEGE
Bloomington05.2025
Bachelors of Arts (B.A.) - Psychology and Sociology
UNIVERSITY OF CALIFORNIA
Davis06.2021
High School Diploma -
Acalanes High School
Lafayette, CA06-2016
Skills
- Suicide Prevention Training
- Onboarding New Employees
- Crisis Management
- Demonstrated Patience
- Collaborative Team Member
- Effective Interpersonal Communication
- Strong Organizational Skills
- Meticulous Attention to Detail
- Infection Management
- Basic Emergency Life Support
- Interdisciplinary Patient Rounding
- Monitoring Patient Vital Signs
- Experienced with Epic and Cerner Systems
- Activities of Daily Living Support
Certification
- BASIC LIFE SUPPORT (BLS)
- QUESTION, PERSUADE, REFER (QPR)
References
Available upon request
Timeline
Server /High Volume Bartender
Taku Japanese Steakhouse
10.2022 - 08.2024
Mental Health Technician II
Columbus Regional Health
10.2022 - Current
Server
Doc Bs Restaurant and Bar
08.2021 - 07.2022
National Suicide Prevention Lifeline Support Staff
Suicide Prevention of Yolo County
02.2020 - 10.2021
- BASIC LIFE SUPPORT (BLS)
- QUESTION, PERSUADE, REFER (QPR)
Associates of Science - Nursing, Registered Nurse
IVY TECH COMMUNITY COLLEGE
Bachelors of Arts (B.A.) - Psychology and Sociology
UNIVERSITY OF CALIFORNIA
High School Diploma -
Acalanes High School
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