NELEY KROMAH-WOLO
Springfield,IL
Summary
Dedicated Mental Health Technician with a proven track record at the State of Illinois-Department of Human Services, adept in crisis intervention and behavioral management. Expert in employing de-escalation techniques and fostering empathetic patient relationships, significantly enhancing patient recovery processes. Skilled in both individual counseling and group therapy, consistently contributing to positive treatment outcomes.
Overview
26
26
years of professional experience
Work History
MENTAL HEALTH TECHNICIAN II
STATE OF ILLINOIS-DEPARTMENT OF HUMAN SERVICES
10.2011 - 10.2023
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Supported families in understanding their loved one''s mental health condition and provided resources for ongoing support.
- Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
- Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
- Leveraged professional expertise in behavioral management techniques to minimize disruptions within the therapeutic environment.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
- Administered patient medications and tracked dosages.
- Counseled and mentored clients on substance use and life choices.
- Assisted with medication administration and counting and pouring medications.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Assisted in development of therapeutic activities for patients.
- Treated clients and families with respect and dignity.
- Organized recreational activities to assist in patient recovery.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Assessed patient progress and reported changes to supervising physician.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Provided therapeutic activities to assist with patient development.
- Charted on each patient daily.
- Maintained patient records, documenting changes in patient condition.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Administered medications to relieve symptoms and monitor effects on clients.
- Conducted thorough assessments upon patient admission, gathering essential background information for accurate diagnosis and effective treatment planning.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Participated in continuous professional development opportunities to stay current with industry trends and advance skillset.
- Contributed to a culture of excellence within the facility by consistently upholding high standards of care and actively seeking opportunities for improvement.
- Ensured timely administration of medications as prescribed by psychiatrists, closely monitoring for side effects or adverse reactions.
- Communicated with clients to assess mental health needs and develop individualized treatment plans.
- Coordinated discharge planning efforts between patients, family members, and community support services to ensure a smooth transition.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Enhanced staff training by sharing knowledge of best practices in mental health care through workshops and presentations.
MENTAL HEALTH TECHNICIAN
JACKSONVILLE DEVELOPMENTAL CENTER
01.1998 - 12.2012
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Supported families in understanding their loved one''s mental health condition and provided resources for ongoing support.
- Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
- Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
- Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
- Leveraged professional expertise in behavioral management techniques to minimize disruptions within the therapeutic environment.
- Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Participated in continuous professional development opportunities to stay current with industry trends and advance skillset.
- Contributed to a culture of excellence within the facility by consistently upholding high standards of care and actively seeking opportunities for improvement.
- Ensured timely administration of medications as prescribed by psychiatrists, closely monitoring for side effects or adverse reactions.
- Communicated with clients to assess mental health needs and develop individualized treatment plans.
- Coordinated discharge planning efforts between patients, family members, and community support services to ensure a smooth transition.
- Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
- Enhanced staff training by sharing knowledge of best practices in mental health care through workshops and presentations.
- Conducted thorough assessments upon patient admission, gathering essential background information for accurate diagnosis and effective treatment planning.
- Administered medications to relieve symptoms and monitor effects on clients.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Maintained patient records, documenting changes in patient condition.
- Charted on each patient daily.
- Provided therapeutic activities to assist with patient development.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Assessed patient progress and reported changes to supervising physician.
- Collaborated closely with mental health professionals with treatment plan implementation.
- Organized recreational activities to assist in patient recovery.
- Treated clients and families with respect and dignity.
- Assisted in development of therapeutic activities for patients.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Assisted with medication administration and counting and pouring medications.
- Counseled and mentored clients on substance use and life choices.
- Administered patient medications and tracked dosages.
- Developed individualized treatment plans for patients in collaboration with mental health professionals.
- Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
Education
No Degree - NURSING
LINCOLN LAND COMMUNITY COLLEGE
SPRINGFIELD, IL01.2002
Skills
- De-Escalation Techniques
- Stress reduction techniques
- Behavior Management
- Suicide Prevention
- Autism spectrum understanding
- Patient Safety Management
- Crisis Intervention
- Behavioral Management
- Progress Monitoring
- Substance abuse awareness
- Bipolar Disorder Knowledge
- Empathy Development
- Treatment Planning
- Multicultural Competence
- Medication Administration
- Clinical Documentation
- Family engagement
- Anger Management
- Family relations
- Self-Care Promotion
- Histrionic Personality Disorder Approaches
- Anxiety Management
- Care Plan Development
- Narcissistic Personality Disorder Insights
- Mental Health First Aid
- Paranoid Personality Disorder Coping
- Psychosocial Rehabilitation
- Sexual Assault Support
- Patient Assessment
- Attention Deficit Hyperactivity Disorder Strategies
- Depression Support
- Cognitive Behavioral Therapy Principles
- Discharge Planning
- Eating Disorder Awareness
- Borderline Personality Disorder Interventions
- Schizoid Personality Disorder Support
- Individual Counseling
- Post-Traumatic Stress Disorder Assistance
- Avoidant Personality Disorder Techniques
- Personality Disorder Familiarity
- Obsessive-compulsive disorder support
- Schizotypal Personality Disorder Understanding
- Antisocial Personality Disorder Management
- Vitals monitoring
- HIPAA Requirements
- Behavioral Health
- Behavior Observation
- Active Listening
Timeline
MENTAL HEALTH TECHNICIAN II
STATE OF ILLINOIS-DEPARTMENT OF HUMAN SERVICES
10.2011 - 10.2023
MENTAL HEALTH TECHNICIAN
JACKSONVILLE DEVELOPMENTAL CENTER
01.1998 - 12.2012
No Degree - NURSING
LINCOLN LAND COMMUNITY COLLEGE
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