Erin Tumulty
Cantrall,Illinois
Summary
Results-driven business professional with experience in both the private and public sector bringing a strong foundation in strategic planning, operations management, and organizational efficiency. Skill at analyzing complex business policies, implementing process improvements and fostering collaboration across diverse teams. Adept at balancing business goals with regulatory and stakeholder requirements to deliver sustainable results and drive organizational success.
Overview
10
10
years of professional experience
Work History
Disability Claims Adjudicator Trainee
State of Illinois – Department of Human Services
01.2025 - Current
- Under direct supervision, receives intensive formal training in State and Federal policies and procedures regarding the determination of Social Security Disability claims.
- Receives training in legal, medical and procedural aspects necessary for case adjudication.
- Intensive training for NCPS claims adjudication platform as well as all other necessary platforms to determine allowance for disability claims through sequential evaluation procedure.
Senior Warranty Analyst
Warranty Processing Company, Inc
08.2022 - 12.2024
- Review, process, and reconcile all warranty claims and receivables with appropriate accounting schedules for high volume dealerships nationwide.
- Utilize technical knowledge to verify proper documentation for repairs for warranty coverage and payments.
- Assist in training by collaborating with team members, providing hands-on practice in developing training material and enhance knowledge of work systems including CDK, Dealertrack and Manufacturer’s systems. Familiar with the following OEMs: Volvo, Audi, Volkswagen, Subaru, Lincoln, Mercedes-Benz and Toyota.
Human Resource Coordinator
Springfield Pepsi-Cola Bottling Company
09.2017 - 05.2018
- Responsible for recruiting, interviewing, pre-screening and onboarding all new employees. Responsible for all benefits administration, training, evaluations, workers compensation and performance improvement tracking for 60+ employees.
- Processed payroll for all employees (union and non-union) bi-weekly using Trupay Millennium platform importing and tracking from separate Time and Attendance application. Additionally, implemented new payroll system including converting all employee records and human resource documents to electronic file.
Assistant Service Manager/Warranty Administrator
Bloomington Normal Auto Mall
05.2015 - 09.2017
- Company Overview: Mercedes-Benz, Audi, Volkswagen, Subaru, Volvo and Lincoln
- Assistant Service Manager duties included prescreening, recruiting, interviewing, onboarding, and processing timecards for payroll and reporting on a bi-monthly basis. Assisted with reporting for month end and ensure all training certifications are up to date for all advisors, technicians and parts personnel.
- Warranty Administrator duties included processing all warranty claims for a multi-line dealership and ensure proper documentation. Reconciled all warranty receivables with accounting schedule.
Education
Master of Science - Business Administration
Benedictine University
01.2021
Bachelor of Science - Business Administration
University of Illinois-Springfield
01.2014
Skills
- Disability claims processing
- Claims analysis
- HRIS experience
- Dealertrack
- CDK
- NCPS
- Reynolds and Reynolds
Timeline
Disability Claims Adjudicator Trainee
State of Illinois – Department of Human Services
01.2025 - Current
Senior Warranty Analyst
Warranty Processing Company, Inc
08.2022 - 12.2024
Human Resource Coordinator
Springfield Pepsi-Cola Bottling Company
09.2017 - 05.2018
Assistant Service Manager/Warranty Administrator
Bloomington Normal Auto Mall
05.2015 - 09.2017
Bachelor of Science - Business Administration
University of Illinois-Springfield
Master of Science - Business Administration
Benedictine University
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