Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Physical Therapist Technician
Streamline Sports Physical Therapy
Pocatello, ID
09.2024 - 01.2025
Assisted physical therapists with treatments by preparing equipment and helping patients move to different positions during exercises.
Monitored and recorded patients' progress in response to therapy.
Communicated regularly with physical therapists regarding patient progress towards goals set forth in their individualized treatment plan.
Assisted patients during physical therapy procedures to restore function and reduce pain.
Maintained therapy spaces and equipment in top condition by cleaning, sanitizing and inspecting for damages.
Instructed patients on proper hygiene, nutrition, exercise, lifestyle changes, and ergonomic factors in daily activities.
Hotel Manager
Lava Hot Springs Inn
Lava Hot Springs, ID
04.2022 - 09.2024
Analyzed customer feedback to identify areas for improvement in services offered..
Monitored the performance of front desk, housekeeping, and maintenance staff, providing regular feedback.
Greeted visitors entering establishment to determine nature and purpose of visit.
Received incoming calls and coordinated with staff to fulfill customer requests.
Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Camp Counselor, Gymnastics Coach
Camp Wicosuta
Hebron, NH
05.2023 - 08.2023
Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Participated in ongoing professional development to enhance skills and knowledge relevant to youth development and outdoor education.
Instructed athletes on proper techniques, safety measures and rules of the sport.
Met with staff to discuss rules, regulations and work-related problems.
Education
Associate of Applied Science - Exercise Physiology
Physical Therapy Technician at Sports And Ortho Physical Therapy And Sports MedicinePhysical Therapy Technician at Sports And Ortho Physical Therapy And Sports Medicine
Insurance Verification & Authorizations Specialist at Bay Area Orthopaedics & Sports Medicine - Physical TherapyInsurance Verification & Authorizations Specialist at Bay Area Orthopaedics & Sports Medicine - Physical Therapy