Claire Johnson
Indianapolis,IN
Summary
Recent graduate with a Bachelor’s degree in Criminal Justice and Management & Human Organization from Indiana University. Experience in office and project support, customer service, and retail. Known for being dependable, detail-oriented, and team-focused, able to support daily operations while ensuring clear communication and efficient problem-solving.
Overview
4
4
years of professional experience
Work History
Center Desk Assistant
Indiana University- Bloomington
Bloomington, IN
10.2024 - Current
- Greeted visitors at the front desk and directed them accordingly. Reviewed and processed incoming mail, packages, and deliveries. Answered phone calls and emails in a timely manner. Contacted building maintenance with facility-related requests.
Sales Associate
J.Crew
Indianapolis
05.2024 - 08.2024
- Learned about the stores top styles, styles/fabric of clothing sold, and kept up with new policies and new products regularly. Trained on the register and use my interpersonal skills to resolve any requests/concerns in person and over the phone. Communicated accurate information on products and sales to customers.
Intern
Marian Inc
Indianapolis
05.2023 - 07.2023
- Was responsible for a project where the goal was to take physical inventory of existing dies, and older versions. I did computer research pertaining to part numbers and work orders. Then the dies were organized into certain categories and all current inventory was labeled. Other task included updating an inbound freight log, continue to maintain quality filing, and HR wellness event support. I communicated with the CFO to report my progress on the project.
Sales Associate
The Indiana Shop
Bloomington
08.2022 - 04.2023
- Learned the stores policies and their register system. I was trained in checking for counterfeit money and handling different forms of payment. I assisted people with their requests on the sales floor and handled returns/exchanges. I cleaned the store daily and maintained the sales floor.
Quality Intern
Marian Inc
Indianapolis
05.2022 - 07.2022
- Worked in the quality lab to ensure all processes were going smoothly to make products. I had many clerical duties such as scanning and filing work orders, measuring production parts on a comparator machine or calipers. I communicated and reported production floor data to the company database. Some projects I was responsible for were updating projects, and customer files on the company database and Excel spreadsheets. Tasks varied by day.
Sales Associate
Aerie
Indianapolis
03.2021 - 07.2021
- Communicated with my managers and coworkers about goals for the team and how to achieve them. I accurately informed customers on sales or information about a specific product. I helped create new clothing displays when the store received new merchandise. I was trained to handle different forms of payment. I helped customers with their request while upholding store policies.
Education
Bachelor Arts And Sciences - Management & Human Organization, Criminal Justice
Indiana University
Bloomington, IN05.2025
Skills
- Microsoft Office
- Clerical/Project Support
- Customer service
- Documentation and filing
- Data entry
References
References available upon request.
Timeline
Center Desk Assistant
Indiana University- Bloomington
10.2024 - Current
Sales Associate
J.Crew
05.2024 - 08.2024
Intern
Marian Inc
05.2023 - 07.2023
Sales Associate
The Indiana Shop
08.2022 - 04.2023
Quality Intern
Marian Inc
05.2022 - 07.2022
Sales Associate
Aerie
03.2021 - 07.2021
Bachelor Arts And Sciences - Management & Human Organization, Criminal Justice
Indiana University
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