A detail-oriented Urban Planning graduate student possessing extensive administrative and collaborative capabilities. Seeking to apply my organizational and interpersonal skills to promote quality service to clientele.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Center Desk Assistant
Indiana University, Purdue University
Bloomington, IN
08.2022 - 07.2024
Determined need for facility maintenance and repair and notified appropriate personnel.
Communicated with other staff via phone and email to resolve problems with individual students.
Answered telephones, routed calls, and delivered messages to support facility communications.
Contacted and assisted emergency personnel for critical situations.
Reviewed and processed incoming mail, packages, and deliveries.
Resident Assistant
Indiana University
Bloomington, IN
01.2022 - 07.2024
Enforced rules and regulations to facilitate smooth and orderly operation of residence hall programs.
Planned programs and activities designed to promote wellness and create living environment conducive to personal growth.
Counseled and advised first year students on academic and personal questions and concerns.
Trained and supervised residence hall staff and evaluated performance.
Coordinated staff during emergency situations and conduct responses.
Education
Master of Science - Urban And Regional Planning
Rowan University
Glassboro, NJ
05-2026
Bachelor of Science - Music And Environmental Management
Indiana University Bloomington
Bloomington, IN
05-2024
Skills
Effective Communication
Conflict Management
File Organization
Spreadsheet Management
Problem Solving
Writing Skills
Microsoft Office Proficiency
Certification
HIPPA
FERPA
Title IX
Bloodborne Pathogen Training
Languages
Spanish
Professional
Timeline
Center Desk Assistant
Indiana University, Purdue University
08.2022 - 07.2024
Resident Assistant
Indiana University
01.2022 - 07.2024
Master of Science - Urban And Regional Planning
Rowan University
Bachelor of Science - Music And Environmental Management
Indiana University Bloomington
HIPPA
FERPA
Title IX
Bloodborne Pathogen Training
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