Overview
Work History
Education
Skills
Languages
Timeline

Claire Langlois

Metro Grocery Store
Hendersonville,NC
Claire Langlois
3
Languages
18
years of professional experience

Work History

Prepared Foods Team Member

1 Year 3 Months
Metro Grocery Store | 09.2023 - 12.2024
  • Prepared and displayed a variety of fresh food items to enhance customer satisfaction.
  • Operated kitchen equipment safely, ensuring compliance with food safety standards.
  • Assisted customers in selecting prepared meal options, providing knowledgeable recommendations.
  • Maintained cleanliness and organization of food preparation areas to improve efficiency.

Diagnostic Imaging Technician

3 Years 1 Month
Diagnostic Health | 05.2007 - 06.2010
  • Administered patient assessments and documented findings in electronic health records.
  • Assisted in the preparation and execution of dermatological procedures and treatments.
  • Educated patients on skincare regimens and post-treatment care instructions.
  • Collaborated with dermatologists to develop individualized treatment plans for patients.
  • Led initiatives to ensure compliance with safety standards and regulatory requirements in clinical settings.
  • Participated in ongoing professional development opportunities, staying up-to-date on advancements within the field of dermatology nursing.
  • Assisted in various dermatologic surgeries, ensuring optimal outcomes and quick recovery times.
  • Utilized evidence-based nursing practices to provide the highest quality of care in line with current industry standards.
  • Provided comprehensive care for patients with a variety of skin conditions, including acne, eczema, psoriasis, and skin cancer.
  • Implemented infection control measures within the clinic setting, promoting a safe environment for both patients and staff members alike.
  • Improved patient care by providing specialized dermatological treatments and procedures.
  • Maintained accurate medical records, contributing to improved continuity of care between providers.
  • Enhanced patient satisfaction with thorough assessments and personalized treatment plans.
  • Educated patients on preventative measures and proper skincare routines to improve overall skin health.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Managed patients recovering from medical or surgical procedures.
  • Recorded details regarding therapies to keep patient charts updated.

Housekeeping Room Attendant

2 Months
Fairmount Hotels | 09.2023 - 11.2023
  • Ensured cleanliness and orderliness of guest rooms and common areas.
  • Followed established protocols for sanitization and safety standards.
  • Operated cleaning equipment, including vacuums and floor polishers, efficiently.
  • Responded promptly to guest requests for additional amenities or services.
  • Collaborated with team members to maintain high-quality service standards.
  • Reported maintenance issues and damages to management for timely resolution.
  • Managed inventory of cleaning supplies and linens to ensure availability.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
  • Maintained stock of clean linens and toiletries, ensuring guests always had access to necessary items.
  • Polished fixtures to achieve professional shine and appearance.

Dermatology Nurse

2 Years 1 Month
Carolina Mountain Dermatology | 05.2021 - 06.2023
  • Administered patient assessments and documented findings in electronic health records.
  • Assisted in the preparation and execution of dermatological procedures and treatments.
  • Educated patients on skincare regimens and post-treatment care instructions.
  • Collaborated with dermatologists to develop individualized treatment plans for patients.
  • Led initiatives to ensure compliance with safety standards and regulatory requirements in clinical settings.
  • Participated in ongoing professional development opportunities, staying up-to-date on advancements within the field of dermatology nursing.
  • Assisted in various dermatologic surgeries, ensuring optimal outcomes and quick recovery times.
  • Utilized evidence-based nursing practices to provide the highest quality of care in line with current industry standards.
  • Provided comprehensive care for patients with a variety of skin conditions, including acne, eczema, psoriasis, and skin cancer.
  • Implemented infection control measures within the clinic setting, promoting a safe environment for both patients and staff members alike.
  • Improved patient care by providing specialized dermatological treatments and procedures.
  • Maintained accurate medical records, contributing to improved continuity of care between providers.
  • Enhanced patient satisfaction with thorough assessments and personalized treatment plans.
  • Educated patients on preventative measures and proper skincare routines to improve overall skin health.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Managed patients recovering from medical or surgical procedures.
  • Recorded details regarding therapies to keep patient charts updated.

Associate

4 Months
TJ Max | 05.2021 - 09.2021
  • Assisted in maintaining store organization and cleanliness to enhance shopping experience.
  • Executed inventory management tasks, ensuring product availability and accurate stock levels.
  • Provided customer service support by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to restock merchandise efficiently during high-traffic periods.
  • Monitored sales floor activities to uphold company standards and promote a positive environment.
  • Implemented visual merchandising strategies to highlight promotions and optimize product displays.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.

Dermatology Medical Assistant

3 Years 11 Months
Advanced Dermatology & North Baltimore Dermatology | 05.2017 - 04.2021
  • Assisted with patient intake and medical history documentation to streamline appointment processes.
  • Prepared examination rooms and ensured availability of necessary medical supplies for dermatological procedures.
  • Educated patients on post-treatment care and skincare regimens to improve overall patient satisfaction.
  • Coordinated patient scheduling and follow-up appointments to enhance clinic efficiency and patient flow.
  • Supported dermatologists in performing minor surgical procedures, ensuring adherence to safety protocols.
  • Maintained accurate electronic health records, contributing to data integrity and compliance with regulations.
  • Assisted dermatologists with various procedures, improving patient treatment outcomes and satisfaction.
  • Enhanced patient experience by providing compassionate care and thorough education on skincare routines.
  • Administered prescribed topical medications accurately under the supervision of the attending dermatologist, maximizing therapeutic benefits to patients.
  • Contributed to the establishment of a welcoming atmosphere in the clinic by consistently demonstrating professionalism and empathy towards all patients.
  • Provided support during skin surgeries, ensuring optimal results and minimizing complications.
  • Conducted initial consultations for new patients, gathering pertinent medical history information for accurate diagnoses.
  • Prepared examination rooms with necessary equipment and supplies, creating a comfortable environment for patients.
  • Maintained strict sterilization protocols for all instruments and surfaces, ensuring a safe environment for both patients and staff members.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared lab specimens for diagnostic evaluation.
  • Taught patients about medications, procedures, and care plan instructions.

Medical Assistant

4 Years 11 Months
Rosen Hoffberg Pain Management | 05.2016 - 04.2021
  • Assisted in patient intake processes, ensuring accurate data collection and effective communication with healthcare providers.
  • Scheduled appointments and managed follow-ups to enhance patient flow and satisfaction.
  • Prepared examination rooms by sterilizing equipment and ensuring availability of necessary supplies.
  • Supported physicians during procedures by providing instruments and maintaining a sterile environment.
  • Documented patient information in electronic health records, ensuring accuracy and compliance with regulations.
  • Educated patients on treatment plans and medication usage, fostering understanding and adherence to care protocols.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Facilitated patient education on treatment plans and medications, improving understanding and compliance.
  • Implemented patient education program on preventative care, enhancing community health awareness.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Taught patients about medications, procedures, and care plan instructions.

Emergency Medical Technician

3 Years 11 Months
INOVA Fairfax Emergency Department | 09.2009 - 08.2013
  • Assisted in patient intake processes, ensuring accurate data collection and effective communication with healthcare providers.
  • Administered emergency medical care to patients in various situations, ensuring safety and comfort.
  • Collaborated with healthcare professionals to develop effective treatment plans for patients on-site.
  • Operated life-saving equipment, including defibrillators and oxygen delivery systems, during emergencies.
  • Documented patient information and treatment protocols accurately for ongoing medical care continuity.
  • Evaluated patient conditions swiftly to prioritize interventions based on critical needs and urgency.
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
  • Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Evaluated patient histories to assess and prioritize levels of care.

Education

- Fine Arts & Social Sciences

CEGEP Heritage College | Hull, Canada

- Certified Medical Assistant

Montgomery College | Rockville, MD

High School Diploma

D’Arcy McGee High School | Hull, Quebec Canada | 06.1995

Skills

Customer service
Organizational growth
Food handling safety
Food preparation
Work area maintenance
Phlebotomy
Medical
Skincare & Cosmeceuticals
Customer Service
Works well n fast paced environments

Languages

English
Native or Bilingual
Spanish
Full Professional
French
Native or Bilingual

Timeline

Prepared Foods Team Member

Metro Grocery Store
09.2023 - 12.2024Read More

Housekeeping Room Attendant

Fairmount Hotels
09.2023 - 11.2023Read More

Dermatology Nurse

Carolina Mountain Dermatology
05.2021 - 06.2023Read More

Associate

TJ Max
05.2021 - 09.2021Read More

Dermatology Medical Assistant

Advanced Dermatology & North Baltimore Dermatology
05.2017 - 04.2021Read More

Medical Assistant

Rosen Hoffberg Pain Management
05.2016 - 04.2021Read More

Emergency Medical Technician

INOVA Fairfax Emergency Department
09.2009 - 08.2013Read More

Diagnostic Imaging Technician

Diagnostic Health
05.2007 - 06.2010Read More

CEGEP Heritage College

from Fine Arts & Social Sciences
Read More

Montgomery College

from Certified Medical Assistant
Read More

D’Arcy McGee High School

High School Diploma
Read More
Claire Langlois