Claire Maestri
Lucent Health Group
Dallas,TX
18
years of professional experience
Healthcare operations and growth leader with deep experience in business development, revenue cycle management, compliance, and sales analytics. Builds high-performing teams, improves admissions and service efficiency, and supports profitable growth across senior care and post-acute services.
Work History
Senior Vice President, Business Development
2 Years 6 Months- Led enterprise-level business development strategy for home health services, enhancing service delivery and client engagement.
- Drove sales force development and operational alignment, facilitating market expansion initiatives to capture new opportunities.
- Partner with executive leadership to optimize growth strategies and performance outcomes.
- Oversaw operational effectiveness, strengthening referral partnerships and enhancing market presence to support growth objectives.
Executive Director of Operations, Caregiver Services
1 Year 1 Month- Managed end-to-end operations, streamlining client processes, revenue cycle management, HR, caregiver management, and state compliance.
- Oversaw non-medical caregiver service line, ensuring profitability and alignment with organizational goals.
- Directed daily business operations, maintaining high service delivery standards and ensuring regulatory compliance.
Executive Director of Sales Operations
1 Year 1 Month- Led administrative, tactical, and strategic operations for sales organization, enhancing overall effectiveness.
- Utilized analytics, dashboards, and KPI reporting to track admissions productivity and sales performance, driving informed decision-making.
- Developed processes for hiring, onboarding, training, expense management, and sales collateral to streamline operations and support team efficiency.
- Supported a culture of professionalism aligned with organizational values and service commitments.
Regional Director of Sales
4 Years 1 Month- Directed regional sales growth initiatives, driving goal attainment through strategic planning and execution.
- Recruited, trained, mentored, and led sales teams across home health, hospice, and caregiver services, enhancing team effectiveness and service delivery.
- Collaborated with executive leadership, clinical teams, and operations to align sales strategies with quality patient care and regulatory compliance.
- Monitored payer models and evolving regulations, including Medicare, Medicare Advantage, ACOs, and state healthcare policies.
Principle
2 Years 6 Months- Provided strategic expertise in compliance, marketing, business growth, HR, caregiver development, and client satisfaction, enhancing overall service delivery.
- Collaborated with leadership teams to enhance operational performance and boost employee engagement.
- Founded and operated consulting firm, delivering tailored solutions for senior services organizations.
Administrator
1 Year- Coordinated daily operations for seniors and caregivers, ensuring quality care and support.
- Facilitated caregiver training, managed discipline processes, and resolved incidents to maintain high care standards.
- Maintained compliance with all state regulations and reporting requirements.
Director of Senior Care Services
5 Years 4 Months- Oversaw operations of the senior care service line, enhancing service delivery and quality.
- Managed business development, client relations, caregiver training, and family support by strengthening community engagement and support.
- Served as TDADS-designated Administrator, ensuring adherence to regulatory standards.
Education
Master of Health Care Administration (MHA)
- Phi Kappa Phi Honor Society
- Sigma Iota Epsilon Honor Society
Bachelor of Science - Art History, Criticism & Conservation
Skills
Sales Strategy Development
Business growth strategy
Strategic Sales Leadership
Market Analysis
KPI analytics
Revenue management
Medicare expertise
Sales Performance Metrics
Healthcare operations
Referral partnerships
Patient Care Coordination
Cross-functional teamwork
Sales Performance Metrics
Talent leadership
Strategic planning
Regulatory compliance
Timeline
Senior Vice President, Business Development
Lucent Health Group
04.2024 - CurrentRead More
Executive Director of Operations, Caregiver Services
Reliant at Home
03.2023 - 04.2024Read More
Executive Director of Sales Operations
Reliant at Home
02.2022 - 03.2023Read More
Regional Director of Sales
Reliant at Home
01.2018 - 02.2022Read More
Principle
Weaver Solutions
07.2015 - 01.2018Read More
Administrator
Visiting Angels
07.2014 - 07.2015Read More
Director of Senior Care Services
Mom's Best Friend Senior Care
03.2009 - 07.2014Read More
LSU Shreveport
Master of Health Care Administration (MHA)
Read More
Millsaps College
Bachelor of Science from Art History, Criticism & Conservation
Read More