Claire Messer
Augusta,GA
Summary
Dynamic leader with a proven track record at the Wellness and Recreation Center, excelling in customer service and data analytics. Expert in fostering team productivity and resolving conflicts, ensuring customer satisfaction and safety. Skilled in training and mentoring, with a knack for making decisive, analytical decisions. Demonstrates unparalleled reliability and adaptability in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Wellness and Recreation Center
Milledgeville, GA
12.2021 - Current
- Maintained positive working relationship with fellow staff and management.
- Oversaw day-to-day responsibilities of the Intramural program at Georgia College.
- Trained new employees on company policies, job duties, and performance expectations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Monitored employee productivity to provide constructive feedback and coaching.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Worked effectively in team environments to make the workplace more productive.
- Collaborated with others for the social media page (Instagram)
Referee/Scorekeeper
Wellness and Recreation Center
Milledgeville, GA
08.2021 - Current
- Interpreted and applied complex game rules accurately during high-pressure situations.
- Fostered a positive, respectful game environment for participants and spectators.
- Managed behavior of players, coaches and crowd to facilitate gameplay.
- Reacted to complex game situations quickly and effectively.
- Officiated sporting events, games or competitions and enforced game rules.
- Assisted new referees with training and learning specific game rules and regulations.
- Conferred with other referees to make correct calls.
- Made quick, decisive calls to ensure the flow and integrity of the game.
- Managed conflicts between players, coaches, and team officials effectively.
Education
BBA - Marketing
Georgia College And State University
Milledgeville, GA05-2025
Skills
- Customer service
- Training and mentoring
- Data analytics
- Decision-making
- Analytical thinking
- Problem Solving
- Adaptability to situations
- Strong communication skills
- Leadership qualities
- Reliability and consistency
Certification
- Java
- PHP
- Programming Concepts
- Discrete Mathematics
- Microsoft Excel
Affiliations
- 4 time National Flag Football participant, All-Tournament Team
- Participated in Intramurals
- Young Life Leader in (high school)
- 4 year starting varsity basketball (high school)
Accomplishments
- Deans List
- Zell Miller Scholarship
- Honors
Timeline
Supervisor
Wellness and Recreation Center
12.2021 - Current
Referee/Scorekeeper
Wellness and Recreation Center
08.2021 - Current
- Java
- PHP
- Programming Concepts
- Discrete Mathematics
- Microsoft Excel
BBA - Marketing
Georgia College And State University
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