Summary

Overview

Work History

Education

Skills

Awards

Timeline

Claire Morse

Bellingham,WA

Summary

I am a kind-hearted and dedicated individual with a strong passion for working with people. With a background in café service, hosting, and sales, I’ve learned the importance of creating warm, welcoming experiences as well as working hard as part of a team. I’m currently gaining salon experience while studying to become a hairstylist. I love expressing myself through creativity and care. Whether I’m helping a customer or learning a new skill, I always bring a positive attitude and a strong work ethic

Overview

years of professional experience

Work History

Persimmon Bistro

06.2024 - 09.2024

Open cafe
Set up display case of treats
Greet guests and take orders
Prepare and plate meals
Make Coffee and tea
Keep workspace clean
Close down cafe

Barista and Shift lead / Manager

Sharetea

Redmond, WA

06.2021 - 04.2024

Company Overview: Redmond
Created and enforced cleaning procedures that all employees must complete before clocking out.
Turned a dirty store with an 'okay' food rating into a very clean and comfortable place to work at, following all correct cleaning and cooking procedures.
Stepped up in place of an absent manager to take care of all employee needs.
Memorizing how to make each drink on the menu Working with customers
Making drinks
Preparing boba and tea as well as making other toppings
Multitasking under pressure
Taking payments
Taking orders
Running the cash register
Handling upset customers, making sure they are satisfied closing the till and counting cash
Preparing bank deposit
Redmond

Sales Associate

Orange Theory Fitness

Bothell, USA

03.2021 - 01.2022

Company Overview: Bothell, WA
Open gym
Check members into class
Clean and tidy front office and bathrooms
Responsible for starting class on time and ending it on time
Once class begins make sure all members equipment and wearable technology is working properly
Review class list and charge credit cards for any no shows, additional sessions, retail purchases and removed alerts that have been actioned on
Scan and upload membership paperwork
Return all texts, emails and calls from clients and potential members
Make outbound sales calls, being aware of who my team or I have called and use previous conversations to build rapport and advance the sales process.
Scheduling appointments with new members
Welcoming and greeting new members to our studio, making it a fun and comfortable experience for them
Building Rapport with new guests and finding out their fitness goals and informing them what Orange Theory can do to help them reach their goals
Pass the information onto the coach so that they are aware of the new guest's situation. Process membership agreements.
Help organize and execute special and fun events at the gym that members can enjoy ( Such as, Hell week, Marathon Month, 12 Days of Fitness, ect. )
Knowledge of the companies Rules and Policies
Answer any incoming calls, texts or emails
Reschedule classes for members.
Answer questions regarding a member's account. (Payment issues, billing questions, ect ) Responsible for trying to retain clients after receiving cancellation and giving them other options that could work for them. (freezing or downgrading membership)
Responsible for understanding client needs and having a personal connection with clients- remembering their names, birthday, preferred starting spot in the gym, ect.
Bothell, WA

Host / Food runner

Mcmenamins

Bothell, USA

03.2021 - 07.2021

Company Overview: Bothell, WA
Opening and prepping kitchen
Hosting and seating people
Bussing tables
Running food from the kitchen
Running food services
Closing kitchen procedures
Bothell, WA

Education

Cosmetology License - Cosmetology

Evergreen Beauty College

Bellingham, WA

09-2025

High School Diploma -

Bothell High School

Bothell, WA

06-2022