Led team meetings and one-on-one coaching sessions to continuously improve performance.
Evaluated individual and team business performance and identified opportunities for improvement.
Facilitated regular meetings with staff to evaluate progress and pinpoint improvement opportunities.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Coordinated team activities to enhance camaraderie and strengthen workplace culture.
Verified consistency, quality, and conformance of completed work through thorough review.
Pet Caretaker/Sitter
Self Employed
Auburn, AL
01.2024 - 12.2025
Established client trust through proactive communication, dependable service, and high-quality care
Administered medications to pets according to specific instructions from owners and veterinarians.
Coordinated appointments for dog walking, grooming, and training sessions to optimize client satisfaction.
Managed client relationships by scheduling services, setting competitive rates, and ensuring timely payments
Assistant Manager
Hollywood Feed
Mobile, Alabama
09.2025 - 11.2025
Managed store operations to ensure compliance with company policies and enhance operational efficiency.
Trained and mentored new team members to improve customer service quality and foster a positive team environment.
Created engaging product displays and promotions to support sales initiatives and attract customer interest.
Collaborated with management on developing strategic plans for achieving business goals.
Main Hotel/Supervisor Assistant
Grove Bark Inn
Auburn, AL
04.2023 - 12.2024
Cared for 20-70 boarding dogs daily, fostering enjoyable and safe boarding experiences.
Oversaw 7-15 dogs daily in a day camp setting, prioritizing their safety and well-being.
Administered medication to elderly dogs, and dogs in need of medical attention.
Supported supervisor by inputting employee timecards into Excel, inspecting inventory, organizing files, sending report cards, and maintaining building cleanliness.
Sales Associate
American Eagle Outfitters
Auburn, AL
10.2022 - 04.2023
Delivered exceptional customer service to enhance retail experience for hundreds of customers.
Organized store layout to improve shopping flow and customer satisfaction.
Partnered with management to develop store remodeling strategies for seasonal shifts.
Human Resources Payroll Assistant
Auburn University
Auburn, AL
04.2022 - 09.2022
Processed 500-700 documents daily, ensuring accurate filing, scanning, and indexing to maintain organized records.
Utilized Adobe software to create and edit digital documents, enhancing clarity and presentation.
Drafted and proofread professional business emails to ensure clear communication and adherence to company standards.
Education
Bachelor of Science - Business Management
Auburn University - Harbert College of Business
Auburn, AL
12-2024
Skills
Customer relationship management
Recruitment and interviewing
Employee onboarding
Staff training and development
Task delegation
Team leadership
Budget management
Marketing strategies
Networking strategies
Coaching and mentoring
Disciplinary techniques
Organizational skills
Certification
CITI AU Basic RCR Training Certification, 09/23
NASBA Center for the Public Trust Ethical Leadership Certification, 09/23
Microsoft Office Specialist Excel Associate Certification, 11/23