Claire Peyerk
Hudsonville,MI
Summary
Professional individual ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability. Skilled in managing multiple tasks at once, handling customer inquiries, and being reliable. Results-driven with a positive attitude and excellent communication skills.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
GAINES PEDIATRIC DENTISTRY
06.2021 - 12.2024
- Schedule and confirm patient dental appointments, referrals, and dental consultations
- Coordination of care which also includes pediatric patients undergoing general anesthesia
- Management of patient dental records and x-rays
- Provide excelled customer service in person and on the phone regarding all patient needs and questions
- Update patient insurance information, verify eligibility, obtain dental insurance benefit breakdowns to communicate out-of-pocket costs, and manage accounts receivable
Independent Contractor
SHIPT, INC
05.2020 - 05.2021
- Specialized service/sales representative with attention to the specific needs of clients
- Phone and in-person sales, and efficient problem-solving techniques
- Focused on building and maintaining relationships with past, present, and future clients
- Well versed in communication, budgeting, time management, and independent work
Server
MAIN STREET PUB
05.2018 - 09.2018
- Guaranteed customer satisfaction through personable reservation services and attention to guest needs
- Developed time management and communication skills, and ability to work both independently and as a team
- Maintained a clean and orderly dining area for an enjoyable guest experience
Shift leader/manager
TROPICAL SMOOTHIE CAFÉ
07.2015 - 08.2018
- Responsible for providing 75+ customers a day with sufficient product
- Supervised the work of all employees when general managers were not present
- Maintained the care and upkeep of the café and ensured overall customer satisfaction
Education
Bachelor of Science - Medical Laboratory Science
Grand Valley State University
Allendale, MI05-2026
Bachelor of Science - Biomedical Science
Grand Valley State University
Allendale, MI05.2021
Associate of Science - General Education, and Liberal Arts
St. Clair County Community College
Port Huron, MI05.2018
Skills
- Exceptional customer service
- Strong work ethic
- Dependable
- Ability to multitask
- Team collaboration
References
Lauren DeRuischer - Gaines Pediatric Dentistry Office Manager (616) 780-4789
Timeline
Patient Care Coordinator
GAINES PEDIATRIC DENTISTRY
06.2021 - 12.2024
Independent Contractor
SHIPT, INC
05.2020 - 05.2021
Server
MAIN STREET PUB
05.2018 - 09.2018
Shift leader/manager
TROPICAL SMOOTHIE CAFÉ
07.2015 - 08.2018
Bachelor of Science - Biomedical Science
Grand Valley State University
Associate of Science - General Education, and Liberal Arts
St. Clair County Community College
Bachelor of Science - Medical Laboratory Science
Grand Valley State University
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