Claire Ropiak
Andover,MA
Summary
I am a determined and confident employee who is ready to tackle any given situation and challenge myself. I started working in the restaurant industry at 16 years old and have gained many valuable experiences and learned the importance of going with the flow. I have also fell in love with babysitting and caring for people which is why I am currently studying Nursing at Endicott College in hopes to later attain a Nurse Practitioner degree and work in pediatrics. Both the restaurant industry and babysitting has taught me how to be quick on my feet and adapt in the moment as things don't always go as planned. I am eagar to learn and gain new experiences through a work environment while also continuing to study hard in school.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Hostess / Take Out Specialist
Burtons Grill and Bar
12.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience and accommodating to customers needs.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Hostess /Restaurant Busser /Food Runner
Pazzo Pizza Co.
01.2023 - 03.2024
- Greeted/seated guests, bussed/reset tables, and ran food to tables, while simultaneously completing side work such as folding pizza boxes, polishing and rolling silverware, polishing glasses, and attending to the phone by answering questions and putting in take out orders.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Quickly and efficiently able to make adjustments by rearranged tables and chairs for large parties and retrieved high chairs for children.
- (No longer working there due to the company unexpectedly closing)
Babysitter
Self Employed
01.2020 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room with the kids to build good habits.
- Assisted with meal preparation and light housekeeping to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
National Honors Society
Andover High School
11.2022 - 06.2024
- Inducted in November, then soon helped run our yearly apple pie fundraiser. We make, package, sell, and deliver apple pies around Thanksgiving, and donate many of our pies to the Lazarus home, a local shelter in the area. Throughout the year, we help with activities here and there and tutor other students in the school.
Leadership
Andover High School
09.2022 - 06.2024
- Warrior Way → Student-athletes are selected to visit Elementary schools in the district to teach an interactive lesson that grows teamwork and sportsmanship skills.
Cheering on Children
Andover High School
09.2022 - 06.2024
- School club to raise awareness and money for kids at Boston Children’s Hospital. We set up fundraisers to be able to contribute to making children’s stay at the hospital more enjoyable by buying them gifts off their wishlist, and making them cards for Valentine’s Day, Thanksgiving, and other celebrated holidays.
JV Softball Captain
Andover High School
03.2023 - 06.2023
- One of the leaders on the JV softball team in my junior year. Helped guide the freshmen and sophomores on the team and support them mentally and physically through the season.
Assistant Senpi (teacher)
Cervizzis Martial Arts Academy
03.2023 - 06.2023
- As I advanced in my training, I got the opportunity to assist in teaching the younger students class. This allowed me to experience being a leader and watch students grow in their own journey. I would lead drills, and be available to help or support any of the students who needed it.
WEB
Doherty Middle School
08.2019 - 06.2020
- Program in which 8th graders spent their year welcoming 6th graders to the school. The biggest event happens the first day of school, then WEB leaders part take in teaching small lessons and interacting with the 6th graders throughout the year.
Education
Bachelor of Science - Nursing
Endicott College
Beverly05-2028
High School -
Andover High School
Andover, MA06.2024
Skills
- Toast POS system
- Customer service
- Effective multitasking
- Patience and empathy
- Efficient problem solving under pressure
- Phone etiquette
- Adaptive and Flexible
- Welcoming
- Willing to learn and grow
Accomplishments
- Chosen to be apart of National Honors Society in High School during my Junior and Senior Year
- Selected as a Warrior Way leader at Andover High School; consists of visiting elementary schools in the district to promote valuable lessons and follow them through their day as a role model
- Black Belt in Martial Arts earned in 2022
- Varsity Volleyball (2023)
Certification
Earned my CPR certification in April of 2025 and will remain certified until April of 2027
Timeline
Hostess / Take Out Specialist
Burtons Grill and Bar
12.2024 - Current
JV Softball Captain
Andover High School
03.2023 - 06.2023
Assistant Senpi (teacher)
Cervizzis Martial Arts Academy
03.2023 - 06.2023
Hostess /Restaurant Busser /Food Runner
Pazzo Pizza Co.
01.2023 - 03.2024
National Honors Society
Andover High School
11.2022 - 06.2024
Leadership
Andover High School
09.2022 - 06.2024
Cheering on Children
Andover High School
09.2022 - 06.2024
Babysitter
Self Employed
01.2020 - Current
WEB
Doherty Middle School
08.2019 - 06.2020
Bachelor of Science - Nursing
Endicott College
High School -
Andover High School
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