Claire Scott
Manistee,MI
Summary
Personable and highly organized, with keen eye for detail and proactive approach to problem-solving. Skilled in decision-making and customer relationship management, and possesses fundamental knowledge in inventory management and organization. Hardworking and passionate with strong organizational skills eager to secure entry-level position.
Overview
2
2
years of professional experience
Work History
Inventory Manager
Alpine Chocolat Haus
06.2024 - Current
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Conducted regular inventory counts to confirm accuracy of inventory records.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Customer Service Representative
Alpine Chocolat Haus
05.2023 - Current
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Diploma - All General Subjects
Manistee High School
Manistee, MI05.2023
Skills
- Decision-making
- Customer relationship management
- Stock replenishment
- Inventory audits
- Team leadership
- Customer service
- Issue resolution
Timeline
Inventory Manager
Alpine Chocolat Haus
06.2024 - Current
Customer Service Representative
Alpine Chocolat Haus
05.2023 - Current
Diploma - All General Subjects
Manistee High School
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