Claire Sisterhen
Beaverton,OR
Summary
I am people oriented, efficient and able to grasp new concepts quickly. I am a disciplined self-starter with a strong attention to detail and the ability to bring order to chaos, and a confident communicator with outstanding interpersonal skills. I can detect patterns, brainstorm, observe, interpret data, and make decisions based on the multiple factors and options available. Additionally, I am an innovative and creative thinker with an ability to bring everything together. I am resourceful, and committed to continually advancing my knowledge of relevant technologies. Highly organized, and skilled in written and verbal communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Student Accounts Transition Specialist
George Fox University
04.2023 - Current
- Analyzing past due accounts and evaluating for collections
- Using PeopleSoft and Transact services for data analytics
- Working with the admissions, CAP center, registrar, and financial aid offices
- Managing students who are entering and withdrawing from the university
- Supervising & hiring the office work study students
- Walking with students through hard decisions and appeals
- Using Zoom, Google Workspace, Microsoft Office, PeopleSoft and Slate
Student Financial Worker
Portland State University
05.2021 - 04.2023
- Reviewing students accounts and discussing them with students in detail
- Using banner services in order to analyze accounts
- Working with other departments to ensure student accounts are correct
- Creating detailed reports of tuition and fees to provide students
- Taking and transferring calls to other departments
Team Member
Chick-fil-a
06.2020 - 12.2020
- Took customer's orders and cashed them out
- Served customers in a timely and professional manner
- Maintained order by ensuring everything was clean and fully stocked
Cashier/Barista/Server
Panera Bread
08.2019 - 03.2020
- Took customers orders and cashed them out
- Mastered point-of-service (POS) computer system
- Served customers food in a timely and professional manner
Student Leader
Baptist Collegiate Ministry
01.2019 - 01.2020
- Planned student events from food and decoration to day of coordination
- Assisting with media promotion for events
- Organized outreach opportunities at local ministries
- Oversaw budgets and student activities
XTrack Teacher
CRU
06.2019 - 07.2019
- Taught children ranging from 2 to 14 years old
- Helped them process and learn how to deal with the joys and challenges of moving overseas
- Led and planned team activities
Education
Bachelors of Science - Art History
Portland State University
Portland, ORBachelors of Business - Organizational Management & Leadership
George Fox University
Newberg, ORSkills
- Meeting & Event Planning
- Problem-Solving & Initiative
- Office Administration
- Multitasking in Fast-Paced Environments
- Cross-Departmental Collaboration
- Effective and responsible leader
- Discretion & Confidentiality
- Quick learner of technology
- Travel Coordination
- Filing & Document Management
Certification
- Second Alliance, Inc. Certificate: Higher Education Certified Collection Professional
- George Fox University - Newberg, OR Certificate: Project Management
- ACA International Certificate: Professional Collection Specialist Valid through April 2027
Languages
Egyptian Arabic
Limited Working
Timeline
Student Accounts Transition Specialist
George Fox University
04.2023 - Current
Student Financial Worker
Portland State University
05.2021 - 04.2023
Team Member
Chick-fil-a
06.2020 - 12.2020
Cashier/Barista/Server
Panera Bread
08.2019 - 03.2020
XTrack Teacher
CRU
06.2019 - 07.2019
Student Leader
Baptist Collegiate Ministry
01.2019 - 01.2020
Bachelors of Science - Art History
Portland State University
Bachelors of Business - Organizational Management & Leadership
George Fox University
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