Claire Stever
Coopersburg,PA
Summary
Enthusiastic professional skilled in building relationships and ensuring guest accommodations. Experience in managing reservations and maintaining a welcoming atmosphere, ready to leverage these strengths to contribute positively to team dynamics and operational success.
Overview
2
2
years of professional experience
Work History
Desk Attendant
Saucon Valley Country Club
Center Valley, PA
07.2024 - Current
- Greeted and assisted members with inquiries, enhancing overall guest satisfaction.
- Managed reservations and check-ins, ensuring seamless operations at front desk.
- Maintained cleanliness and organization of reception area and around the racquets and fitness center, promoting a welcoming atmosphere.
- Cleaned and took care of clay tennis courts
- Scheduled reservations for court times.
- Trained new staff on front desk procedures and customer interaction best practices to ensure consistency.
- Contributed to positive team dynamics by assisting colleagues with tasks when necessary, fostering a collaborative work environment.
- Completed cashier and point of sale operations.
- Answered phones and assisted callers with inquiries.
- Managed reservation system, maintaining accurate court availability and booking information.
Education
Bachelor of Science - Health Sciences
Coastal Carolina University
Conway, SC05-2029
Skills
- Multitasking proficiency
- Workplace safety
- Building relationships
- Initiative-taking
- Oral and written communications
- Customer service
- Time management
- Hospitality services
- Guest accommodations
Timeline
Desk Attendant
Saucon Valley Country Club
07.2024 - Current
Bachelor of Science - Health Sciences
Coastal Carolina University