Claire Szurkiewicz
Chesterfield
Summary
Proactive, goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Shift Leader
Subway Restaurants
11.2021 - Current
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Operated manual and electric appliances to peel, slice, and trim food.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved conflicts between employees to maintain positive and productive work environments.
Ice Cream Server
Lori's Lick'em Up Ice Cream
03.2024 - 04.2024
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Notified supervisor and peers of low product inventory and customer complaints.
- Greeted incoming customers and provided reliable, friendly customer service.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
- Used ice cream makers, blenders and frozen yogurt machines to create ice cream and yogurt.
- Documented customer orders and conveyed special requests to kitchen staff.
Sandwich Artist
Subway
08.2020 - 11.2020
- Clean food preparation equipment, work areas, and counters or tables.
- Restock kitchen supplies, rotate food, and stamp the time and date on food in coolers.
- Perform food preparation tasks, such as making sandwiches, making soups or salads, baking breads or desserts.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Greeted guests, promoted specials, and took orders.
- Accept payments and make change as necessary.
- Perform general cleaning activities in kitchen and dining areas.
- Take orders from customers and cook foods requiring short preparation times, according to customer requirements.
Education
High School Diploma -
COUSINO
Warren, MI06.2022
Skills
- POS system operation
- Team leadership
- Goal setting and tracking
- Problem-solving
- Flexible schedule
- Shift leadership
- Strategic thinking
- Diplomatic and fair
Timeline
Ice Cream Server
Lori's Lick'em Up Ice Cream
03.2024 - 04.2024
Shift Leader
Subway Restaurants
11.2021 - Current
Sandwich Artist
Subway
08.2020 - 11.2020
High School Diploma -
COUSINO
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