Detail-oriented administrative professional with extensive experience in municipal operations, public service, and financial recordkeeping. Proven track record of issuing municipal licenses and permits in strict compliance with local regulations while managing high-volume resident inquiries across multiple channels. Skilled in precise cash handling, database management, and streamlined office support.
Work History
Clerk Typist
3 Years
Town of West Seneca | 09.2023 - 09.2026
Issued municipal licenses and permits in full compliance with town regulations, accurately processing applications, collecting fees, and issuing official documentation.
Served as the primary public point of contact, efficiently resolving high-volume resident inquiries across phone, email, and in-person channels.
Managed daily cash handling and financial recordkeeping, maintaining precise transaction tracking and reconciling daily receipts.
Maintained confidential municipal records through accurate database entry, document retrieval, and organized filing systems.
Provided administrative support to department staff to optimize daily clerical operations and office workflow.
Breakfast Attendant
1 Year 3 Months
Hawthorn Suites By Wyndham | 06.2022 - 09.2023
Received and verified delivery invoices against orders to ensure inventory accuracy.
Delivered attentive service to hotel guests, actively assessing and addressing needs to enhance the overall dining experience.
Shipt Shopper
6 Months
Shipt | 12.2021 - 06.2022
Communicated directly with customers to clarify order preferences and ensure high satisfaction.
Met strict time windows while maintaining accuracy and product quality across all fulfillments.
Receptionist
7 Months
Sisters Of Mercy - Mercy Center | 10.2016 - 05.2017
Managed multi-line phone systems, efficiently screening and routing calls to appropriate departments.
Logged, sorted, and distributed incoming packages and personal correspondence for resident staff and visitors.