Summary
Overview
Work History
Education
Skills
Timeline
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Claire Thompson

Mohawk

Summary

Proven multitasker and quick learner, excelled at Yetty's Pizza by managing multiple tables efficiently, ensuring high-quality service. Skilled in POS systems and maintaining cleanliness, demonstrated adaptability and strong customer service ethos. Enhanced guest satisfaction and loyalty through effective complaint resolution and team training.

Positive, upbeat, and customer-focused personality with aptitude for multitasking and quick learning. Familiar with food safety standards and proficient in order processing and payment handling. Committed to providing efficient service that ensures customer satisfaction and repeat business.

Overview

4
4
years of professional experience

Work History

To-Go Server

Yetty's Pizza
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Cashier

Walgreens
03.2022 - 11.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Used POS system to enter orders, process payments and issue receipts.

Host

The Wellwood Resturaunt
02.2021 - 11.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered phone calls to take orders, give information and document reservations.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

No Degree - Psychology

Herkimer County Community College
Herkimer, NY
05-2027

No Degree - Psychology

University of Delaware
Newark, DE
05-2027

High School Diploma - N/A

Elkton High School
Elkton, MD
05-2023

Skills

  • Strong multitasking
  • Quick learner
  • Sense of urgency
  • Adaptable mindset
  • Phone etiquette
  • Cleanliness standards
  • Point of sale systems

Timeline

To-Go Server

Yetty's Pizza
05.2024 - Current

Cashier

Walgreens
03.2022 - 11.2023

Host

The Wellwood Resturaunt
02.2021 - 11.2021

No Degree - Psychology

Herkimer County Community College

No Degree - Psychology

University of Delaware

High School Diploma - N/A

Elkton High School

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Claire Thompson