Claire Wagner
Las Vegas,NV
Summary
Motivated and customer focused professional with extensive experience in retail and restaurant industries. known for providing exceptional service, building strong client relationships, and contributing to team success through efficiently and positivity. Skilled in process improvement, multi-tasking, and optimizing operations to deliver quality results in fast-paced environments. Energetic, dependable, and committed to fostering positive experiences while supporting overall business growth.
Overview
11
11
years of professional experience
Work History
BAR APPRENTICE
Bellagio Pools
Las Vegas
02.2024 - Current
- Assisted in daily pool operations, ensuring cleanliness and safety standards were consistently met.
- Supported bar operations by restocking supplies, organizing inventory, and maintaining cleanliness
- Assisted bartenders with drink preparation and service to improve efficiency and guest satisfactory
- Ensured compliance with alcohol laws and maintained a safe, sanitary work environment
- Collaborated with kitchen and bar staff to ensure smooth operations and timely service
- Gained knowledge of mixed drink preparation and effective bar management
DRIVER/DELIVERIES
UBER
San Francisco
01.2020 - 01.2024
- Utilized GPS and other navigation tools to plan routes and stay on schedule
- Maintained professional and friendly demeanor during deliveries to uphold company reputation
- Delivered goods and products to customers on time and in excellent condition
- Drove safely in various weather and road conditions to avoid accidents
- Drove safely and obeyed traffic laws to avoid accidents and injuries
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition
- Followed all relevant traffic laws and safety regulations.
BARTENDER/SERVER
Miel de agave Azul
Livermore
01.2023 - 12.2023
- Operated clover POS systems to process orders, manage payments, and handle guest comps efficiently
- maintained cleanliness and organization of dining and bar areas to meet hygiene and safety standards
- prepared and served food and beverages promptly while providing attentive customer service
- assisted with opening, closing, and shift change duties to ensure smooth restaurant operations
- restocked supplies and maintained bar inventory during downtime to support continuous service
- Created seasonal cocktails and specials to enhance menu offerings and drive sales
- built strong guest relationships by engaging with regulars and delivering personalized service
INVENTORY ASSOCIATE
NUG Wellness
San Leandro
09.2022 - 04.2023
- Managed inventory by tracking usage, completing monthly counts, and reconciling variances
- utilized handled devices and computer systems to monitor stock levels and maintain accurate records
- organized and labeled inventory with proper identification and tagging for efficient storage
- processed invoices, performed data entry, and ensured pricing accuracy
- communicated with front of house staff to locate and restock products as needed
- prepared products for sale by bagging, barcoding, and properly tagging merchandise
INVENTORY MANAGER
Elevated SF
San Francisco
02.2022 - 09.2022
- ensured compliance with company policies, state laws, and MERTC/ERP regulations
- managed daily inventory operations, including receiving, labeling, quality checks, and organization
- Verified product accuracy through quantity, label, and COA checks before approving sale
- conducted weekly cycle counts, investigated discrepancies, and maintained up-to-date records in meadow and MERTC
- created and tracked new products in inventory systems while processing incoming shipments and payments (COD, cash, or check)
- analyzed inventory to identify slow moving or obsolete stock and coordinated disposition
- trained new employees on inventory protocols, compliance procedures, and customer service standards
- maintained an organized, clean workspace and assisted with budtending and store presentation
BUDTENDER/RECEPTIONIST
New Age Care Center
Los Angeles
07.2020 - 05.2021
- managed high-volume customer interactions, handling over 25 calls daily and increasing sales by 10% through product recommendations
- assisted customers with product selection, providing knowledgeable guidance on medicinal and recreational cannabis strains
- verified customer identification to ensure compliance with california regulations
- operated the cash register accurately and maintained organized product displays
- greeted and assisted visitors professionally, ensuring a welcoming and efficient front-desk experience
- maintained cleanliness and organization of the reception and sales areas to enhance customer satisfaction
BUDTENDER
Stiiizy
Los Angeles
12.2019 - 07.2020
- Provided knowledgeable, personalized recommendations on medicinal and recreational cannabis products, including strains, concentrates, and edibles
- delivered exceptional customer service by engaging with guests, answering questions, and fulfilling requests in a fast paced environment
- managed high-volume cash transactions with 100% accuracy and followed all sales and security protocols
- restocked shelves, organized, and welcoming store environment to enhance the overall customer experience
- stayed informed on promotions, product updates, and compliance requirements to ensure accurate and professional service
MANAGER/DELIVERY DRIVER/CASHIER/PIZZA MAKER
Mountain Mikes Pizza
San Ramon
08.2016 - 01.2020
- supervised and motivated a team of 4-11 employees to achieve daily operational and sales goals
- enhanced team performance through coaching, training, and effective workflow organization
- oversaw cash handling, including driver cashout, register reconciliation, and safe deposits
- maintained high standards of customer service by resolving complaints and ensuring satisfaction
- led opening and closing procedures, including store prep and security lock up
- utilized POS systems (Aloha) to manage orders, payments, and daily sales operations
- fostered a positive, productive work environment that improved morale and staff retention
KENNEL ATTENDANT
Wilhelm K-9 Services Dog Training
San Ramon
10.2017 - 03.2018
- provided daily care for boarded animals, ensuring proper feeding, hydration, and adherence to dietary and health guidelines
- monitored animal behavior to identify concerns and maintain a safe, clean, and stress-free environment
- mixed and administered special food formulas based on individual dietary needs and health conditions
- maintained accurate records of animal activities, feeding schedules, and care services for owner communication and billing
- assisted with pet intake by collecting health, behavior, and allergy information to ensure individualized care
- exercised and engaged animals through daily walks, playtime, and treadmill sessions to promote well-being
- restocked supplies, maintained cleanliness, and supported smooth kennel operations
SERVER
The Greenery Bar & Grill
Walnut Creek
06.2017 - 02.2018
- delivered exceptional customer service by accurately taking orders, serving meals, and ensuring guest satisfaction
- operated POS systems efficiently and managed cash and card transactions with accuracy
- communicated effectively with kitchen staff to ensure timely and precise order delivery
- managed multiple tables in a fast-paced environment while maintaining composure and attention to detail
- handled special requests and dietary restrictions with care and professionalism
- upheld food safety standards and maintained a clean, organized work environment
- demonstrated strong multitasking, problem-solving, and interpersonal skills to enhance the guest experience
WAITRESS
Applebee's
San Ramon
06.2015 - 08.2016
- greeted guests warmly, took accurate orders, and delivered food and drinks promptly to ensure great dining experiences
- operated the POS system efficiently to process orders and handle payments quickly and accurately
- managed multiple tables during busy shifts while maintaining a positive attitude and friendly service
- worked closely with kitchens and bar staff to ensure orders were correct and delivered on time
- handled guest requests, questions, and dietary needs to provide top-quality service
- maintained clean tables and dining areas to uphold applebee's standards of cleanliness and hospitality
Education
HIGH SCHOOL DIPLOMA -
San Ramon Valley High School
NAIL TECHNICIAN/MANICURISTS -
Cosmotek College
01.2023
Skills
- Strong customer service and communication
- POS systems operation and cash handling accuracy
- inventory management and organization (MERTC, ERP, POS)
- Team leadership, training, and collaboration
- Multitasking and time management in a fast-paced environment
- Sales, promotions, and product knowledge
- problem-solving and attention to detail
- Compliance, food safety, and proper storage procedures
- adaptable, reliable and dedicated worth ethic
Timeline
BAR APPRENTICE
Bellagio Pools
02.2024 - Current
BARTENDER/SERVER
Miel de agave Azul
01.2023 - 12.2023
INVENTORY ASSOCIATE
NUG Wellness
09.2022 - 04.2023
INVENTORY MANAGER
Elevated SF
02.2022 - 09.2022
BUDTENDER/RECEPTIONIST
New Age Care Center
07.2020 - 05.2021
DRIVER/DELIVERIES
UBER
01.2020 - 01.2024
BUDTENDER
Stiiizy
12.2019 - 07.2020
KENNEL ATTENDANT
Wilhelm K-9 Services Dog Training
10.2017 - 03.2018
SERVER
The Greenery Bar & Grill
06.2017 - 02.2018
MANAGER/DELIVERY DRIVER/CASHIER/PIZZA MAKER
Mountain Mikes Pizza
08.2016 - 01.2020
WAITRESS
Applebee's
06.2015 - 08.2016
NAIL TECHNICIAN/MANICURISTS -
Cosmotek College
HIGH SCHOOL DIPLOMA -
San Ramon Valley High School