- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- I like working with my hands and fixing things
Keion Cherry
Las Vegas,NV
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Experienced with hands-on training and practical application in various tasks. Utilizes technical skills and adaptability to handle changing needs. Strong understanding of teamwork and problem-solving to ensure effective results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bar Apprentice
Circus Circus Hotel & Resort
Las Vegas, NV
01.2026 - Current
- Assisted in daily operations, ensuring efficient workflow and adherence to safety protocols.
- Supported senior staff in executing project tasks, gaining valuable industry knowledge and experience.
- Collaborated with team members to enhance productivity through process improvements and best practices.
- Monitored inventory levels, coordinating with suppliers to maintain optimal stock availability.
Security Officer
MGM International
Las Vegas, Nv
01.2025 - 02.2026
- Monitored premises to ensure safety and security for guests and staff.
- Conducted regular patrols to identify and address potential security risks.
- Responded promptly to incidents, maintaining communication with law enforcement as needed.
- Evaluated security systems and recommended enhancements to improve effectiveness.
- Collaborated with management to develop and implement emergency response plans.
- Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
Event Security Guard
CSC Security
Las Vegas, Nv
01.2025 - 12.2025
- Monitored event entrances to ensure only authorized individuals accessed the venue.
- Conducted regular patrols to maintain safety and security throughout event premises.
- Assisted in crowd control during high-attendance events to prevent disturbances.
- Improved overall guest experience by providing helpful information and assistance when needed, while maintaining vigilance for potential threats or issues.
Customer Service Representative
Planet Fitness
Las Vegas, Nv
05.2025 - 10.2025
- Assisted members with inquiries and provided information about gym services.
- Resolved member concerns and ensured a positive experience during visits.
- Processed membership applications and maintained accurate records in the system.
- Resolved member inquiries and issues efficiently, enhancing overall satisfaction.
- Managed membership account adjustments, ensuring accuracy and timely updates.
Bartender
Champagne Lounge
Las Vegas, Nv
09.2024 - 01.2025
- Mixed and served cocktails according to established recipes and guest preferences.
- Maintained cleanliness and organization of bar area, ensuring efficient service.
- Engaged with customers to create a welcoming and enjoyable atmosphere.
Passenger Service Agent
Prospects Airport Service
Las Vegas, Nv
04.2024 - 11.2024
- Assisted passengers with check-in and boarding procedures.
- Provided information on flight schedules and gate changes.
- Handled baggage claims and resolved passenger issues.
Housekeeper
Park MGM Resort & Casino
Las Vegas, Nv
08.2023 - 08.2024
- Cleaned and sanitized guest rooms to maintain high standards of cleanliness.
- Replenished supplies and amenities based on established inventory levels.
- Collaborated with team members to ensure timely room turnovers.
Front Desk Agent
ARIA Resort & Casino Las Vegas
Las Vegas, Nv
12.2021 - 07.2023
- Greeted guests warmly and provided exceptional customer service at front desk.
- Managed check-in and check-out processes efficiently for all hotel guests.
- Answered inquiries regarding hotel services and local attractions promptly and accurately.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Barista
Starbucks
Las Vegas, Nv
03.2021 - 11.2021
- Prepared and served high-quality coffee beverages to customers daily.
- Maintained cleanliness and organization of the coffee shop environment.
- Operated espresso machines and brewing equipment efficiently.
Bus stop cleaner
Sliver state transportation
Las Vegas, Nv
01.2020 - 10.2020
- Maintained cleanliness of transportation vehicles and facilities daily.
- Utilized appropriate cleaning supplies and equipment for surface sanitation.
- Ensured compliance with safety and health regulations during cleaning tasks.
Spa cleaner
Entourage men spa
Las Vegas, Nv
01.2019 - 11.2019
- Sanitized tools and equipment after each use.
- Disposed of waste following spa protocols and regulations.
Sales Representative
Old Navy, Gap
Las Vegas, Nv
10.2018 - 01.2019
- Engaged customers to identify needs and recommend appropriate products.
- Developed and maintained strong relationships with key clients in diverse markets.
- Conducted product demonstrations to showcase features and benefits effectively.
Education
High School Diploma -
Mount Baker Sr High School
Deming, WA06.2015
Skills
- Customer service
- Membership processing
- Record management
- Conflict resolution
- Security guard
- Bartending license
- Computer management
- Teamwork and collaboration
- Problem-solving
- Safety awareness
- Logging paperwork
Certification
- I’m certified and bartending
- I have my guard card security
- I have my health, alcohol and sheriffs cards
- I have my computer management
Interests
Timeline
Bar Apprentice
Circus Circus Hotel & Resort
01.2026 - Current
Customer Service Representative
Planet Fitness
05.2025 - 10.2025
Security Officer
MGM International
01.2025 - 02.2026
Event Security Guard
CSC Security
01.2025 - 12.2025
Bartender
Champagne Lounge
09.2024 - 01.2025
Passenger Service Agent
Prospects Airport Service
04.2024 - 11.2024
Housekeeper
Park MGM Resort & Casino
08.2023 - 08.2024
Front Desk Agent
ARIA Resort & Casino Las Vegas
12.2021 - 07.2023
Barista
Starbucks
03.2021 - 11.2021
Bus stop cleaner
Sliver state transportation
01.2020 - 10.2020
Spa cleaner
Entourage men spa
01.2019 - 11.2019
Sales Representative
Old Navy, Gap
10.2018 - 01.2019
High School Diploma -
Mount Baker Sr High School