Clancy Odom
Lubbock,TX
Summary
Dynamic and customer-focused Operations Manager with a proven track record in enhancing boutique operations, managing inventory, and fostering strong vendor relationships while delivering exceptional client experiences in a luxury retail environment. Recognized for meticulous attention to detail and effective communication skills, adept at balancing operational responsibilities with outstanding customer service.
Overview
7
7
years of professional experience
Work History
Operations Manager
Lillie's Bridal Boutique
Lubbock, TX
05.2022 - Current
- Conduct thorough inspections of new gown inventory and customer dresses, confirming style codes, colors, and sizes to ensure product accuracy and quality.
- Coordinate and document accessory and fabric orders from multiple vendors to streamline intake processes and ensure timely delivery to clients.
- Streamline daily boutique operations by proactively replenishing business supplies and maintaining organized, fully stocked merchandise displays.
- Guide brides through personalized styling appointments, delivering exceptional customer experiences and helping clients confidently select wedding gowns and accessories.
- Aid clients with appointment scheduling, answering product and service inquiries, and providing ongoing customer support.
- Assist with staff training and mentorship to strengthen customer service skills, product knowledge, and industry expertise.
- Continue to develop extensive knowledge of bridal gown and accessory designers and their styles, price ranges, customization options, and production timelines.
Volleyball Referee
Texas Association of Sports Officials – SPVO
Lubbock, TX
09.2019 - 10.2022
- Enforced facility, league, and general volleyball rules to maintain fair gameplay.
- Inspected sporting equipment to comply with event and safety regulations.
- Alerted players, coaches, and fellow officials to rule infractions and issued penalties.
- Assisted new referees with training and learning specific game rules and regulations.
- Advanced to call varsity matches and was chosen to serve as a Play-off official in the 2021 season.
File Clerk
Ware & Garcia Law
Lubbock, TX
11.2019 - 07.2022
- Organized and filed loose-leaf paperwork and documentation including pleadings, reports, correspondence, and receipts.
- Ensured client information and pleading indexes were up-to-date and accurate.
- Entered, organized, and secured digital data for cases and billing records.
- Supported attorneys by collecting relevant documents in preparation for meetings.
- Gained advanced knowledge of file intake, classification, and management processes.
Education
Bachelor of Science - Human Sciences
Texas Tech University
Lubbock, TX05-2022
Skills
- Operations management
- Inventory coordination
- Verbal and written communication
- Customer service and relationship building
- Organizational skills
- Data entry and record keeping
- Grammar and syntax review
- Sales and marketing
- Proofreading
Timeline
Operations Manager
Lillie's Bridal Boutique
05.2022 - Current
File Clerk
Ware & Garcia Law
11.2019 - 07.2022
Volleyball Referee
Texas Association of Sports Officials – SPVO
09.2019 - 10.2022
Bachelor of Science - Human Sciences
Texas Tech University