Clara Amaral
Medford
Summary
Well-qualified individual with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
28
28
years of professional experience
Work History
Shop Dispatcher
Lithia Driveway
Medford, OR
02.2023 - Current
- Coordinates deliveries between Driveway customers and fulfillment centers including OOM, Store, and Hub
- Responsible for setting appointment time and status in Scheduling, CRM and TMS program
- Keeps customer informed on delivery status
- Follows up with customer post-delivery vehicle readiness between selling location and fulfillment center
Customer Service Representative
Target
Medford, OR
06.2019 - 08.2023
- Cashier
- Customer Service
- Retail Professional for inventory
- Handles Returns and Exchanges
- Fulfillment
- Online orders
- Vehicle pick up orders
Manager
Old Navy
CA
10.2008 - 03.2018
- Ensures Operational Excellence
- Covered different positions as needed
- Managerial Task
- Scheduling Employees
- Maintaining Inventory
- Employee Evaluations
- Oversee 25+ employees
- Department Manager
- Merchandising
- Oversee other lead associates
- Incoming Inventory
- Opening Procedures (preparing registers, duties to open/close store)
Assistant Manager
Walgreens
CA
10.1998 - 08.2008
- Merchandising
- Oversee other lead associates
- Incoming Inventory
- Opening Procedures (preparing registers, duties to open/close store)
- Ensures Operational Excellence
- Covered different positions as needed
- Managerial Task
- Maintaining Inventory
- Employee Evaluations
- Oversee 25+ employees
Education
High School - General Education
Abraham Lincoln High School
CASkills
- Bilingual Spanish/English
- Attention to detail
- Prioritizing calls
- Customer relations
- Problem-solving
- Schedule management
- Database management
- Multitasking and organization
Languages
Spanish
Native or Bilingual
Timeline
Shop Dispatcher
Lithia Driveway
02.2023 - Current
Customer Service Representative
Target
06.2019 - 08.2023
Manager
Old Navy
10.2008 - 03.2018
Assistant Manager
Walgreens
10.1998 - 08.2008
High School - General Education
Abraham Lincoln High School