CLARA BERRY-WALKER

• Made appropriate referrals, monitored client services in appropriate time frames, sought supervisory guidance as required, documented services provided and completed departmental billing procedures.
• Provided direct services to clients, including safety planning, crisis intervention, case management and advocacy.
• Created well-written, effective care plans appropriately matching needs of clients following standards and guidelines of funders, contractors and governmental regulations.
• Teamed up with managers and executives to assist in evaluating and improving performance of direct services, contributing to strategic program planning and development.
• Collaborated with supervisors in hiring and training of new case managers, interns and volunteers, sitting interviews and providing feedback on applicant work aptitude and team compatibility.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.

• Primary responsibilities were to recruit facilities and physicians to participate in Texas Medical Monitoring Project. Recruit Community Advisory Board (CAB) and Physicians Advisory Board (PAB) members
• Facilitate conference calls for CAB/PAB members.
• Performed presentation on MMP.
• Create and design MMP quarterly newsletter.
• Performed over 50 MMP surveillance survey interviews and complete chart abstractions as needed.

• Coordinate case finding efforts between Youth Angle network agencies.
• Researched county epidemiological data.
• Identify trends as observed by research activity of youth.
• Preformed HIV/STI’s educational presentations.
• Created quarterly, annual reports and continuation grant.
• Improved youth access to important resources such as education and testing to over 100 youth.

• Provided direct services to clients, including risk reduction, planning and crisis intervention, case management and advocacy.
• Assisted in staff training and grant writing, coordinated training,
• Facilitate group meeting for clients,
• Completing quarterly reports and performed HIV counseling and testing daily.

• Worked with different disciplines to provide cohesive care to patients.
• Supervising staff of 3 clinic case managers, providing indirect services in monitoring and training of case managers. While managing caseload and providing direct social services to individuals.
• Improved staff performance by recreating disciplinary procedures commensurate with level of infraction, dramatically reducing turnover.
• Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems.
• Managed case load of 20-25 Clients while providing comprehensive, community-based care.

Case Manager

Food Stamp Enrollment Assistant

Community Outreach Worker