Clara Chavez Ortiz
Tonopah,AZ
Summary
Dedicated Money Transfer Agent with proven cash handling proficiency and strong record-keeping skills. Committed to enhancing customer satisfaction through efficient service and cross-cultural communication.
Overview
21
21
years of professional experience
Work History
Money Transfer Agent
Check Cashing 1
Phoenix, AZ
06.2018 - Current
- Processed money transfers efficiently, ensuring compliance with financial regulations and company policies.
- Assisted customers in selecting appropriate services, enhancing overall customer satisfaction and retention.
- Monitored transaction activities to identify and report suspicious behavior, safeguarding against fraud.
- Trained new team members on operational procedures and customer service protocols to ensure consistency.
- Assisted customers in completing transactions, leading to a higher rate of successful transfers.
Internet Sales Consultant
CenturyLink
Phoenix, AZ
08.2016 - 03.2018
- Developed tailored internet solutions to meet customer needs and enhance satisfaction.
- Executed sales strategies through effective communication and product presentations.
- Analyzed customer data to identify trends, improving targeted marketing efforts.
- Collaborated with technical teams to resolve service issues, ensuring seamless customer experiences.
Jewelry Sales Associate
Jewelry
Phoenix, AZ
06.2005 - 09.2009
- Delivered exceptional customer service, fostering loyalty and repeat business.
- Assisted customers in selecting jewelry by providing product knowledge and styling advice.
- Maintained inventory accuracy through regular stock checks and organization.
- Trained new associates on sales techniques and store policies to enhance team performance.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
Skills
- Professionalism and ethics
- Cash handling proficiency
- Record keeping
- Cross-cultural communication
Languages
Spanish
Native or Bilingual
Interests
- Documenting and sharing travel experiences
- Road Trips
- Fashion
Timeline
Money Transfer Agent
Check Cashing 1
06.2018 - Current
Internet Sales Consultant
CenturyLink
08.2016 - 03.2018
Jewelry Sales Associate
Jewelry
06.2005 - 09.2009