Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karina Rodriguez

Queens,NY

Summary

Reliable Money Transfer Agent known for high productivity and efficient task completion. Possess specialized skills in currency conversion, fraud detection, and regulatory compliance. Excel in communication, problem-solving, and customer service, ensuring smooth and secure transactions. Compassionate and energetic towards clientele.

Overview

2
2
years of professional experience

Work History

Money Transfer Agent

Debora Aulestia
Queens, NY
01.2024 - Current
  • Handled sensitive customer information with discretion, maintaining confidentiality at all times.
  • Assisted customers in completing transactions, leading to a higher rate of successful transfers.
  • Utilized advanced software tools for monitoring currency fluctuations to provide clients with up-to-date exchange rates, effectively navigating volatile markets.
  • Met or exceeded monthly targets for transaction volume while maintaining a low error rate.
  • Resolved customers' complaints professionally, restoring confidence in our services, and retaining loyal clientele.

Babysitter

Kristina Moncayo
Manhattan, NY
06.2023 - 12.2023
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children.
  • Ensured physical and social well-being of each child.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Took children to and from school and extra-curricular activities.

Education

High School Diploma -

Veritas Academy
35-01 Union St, Flushing, NY 11354
01-2023

Skills

  • Transaction processing efficiency
  • Professionalism and ethics
  • Listening and empathy
  • Currency exchange expertise
  • Record keeping
  • Fraud detection techniques
  • Anti-money laundering
  • Cash handling proficiency
  • Cross-cultural communication

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Money Transfer Agent

Debora Aulestia
01.2024 - Current

Babysitter

Kristina Moncayo
06.2023 - 12.2023

High School Diploma -

Veritas Academy
Karina Rodriguez