Josh Thompson
Holden,MA
Summary
Strategic manager specializing in client relationship management, logistics optimization, and team leadership. Experienced in directing marketing campaigns to boost brand visibility and client engagement. Committed to enhancing operational performance and ensuring compliance with safety regulations.
Overview
10
10
years of professional experience
Work History
Money Transfer Agent
Empyreal Logistics
Shrewsbury, MA
01.2026 - Current
- Processed high-volume money transfers accurately and efficiently, ensuring compliance with regulatory requirements.
- Managed customer inquiries and resolved issues promptly, enhancing service quality and client satisfaction.
- Developed streamlined workflows for transaction processing, reducing turnaround time for services provided.
Fleet Manager
Laguna Car Services
Cherry Valley, Massachusetts
01.2025 - 12.2025
- ,Optimized daily fleet operations and logistics to maximize vehicle utilization.
- Scheduled preventative maintenance and repairs to maintain vehicle fleet.
- Coordinated driver training programs to improve operational performance.
- Enhanced operational performance by coordinating driver training programs.
Sales Manager
Phoenix Marketing and Advertising
Worcester, Massachusetts
06.2016 - 02.2025
- Directed marketing campaigns for
diverse clients, boosting brand visibility and engagement. - Cultivated strong client relationships, enhancing trust and understanding of objectives.
- Educated clients on products and services through tailored sales consultations, aligning with their specific needs.
- Processed sales transactions accurately to ensure efficient operations.
- Enforced customer service standards, resolving issues to maintain quality service.
- Provided detailed information about products, prices, and services to assist customers.
- Directed marketing campaigns for diverse clients, boosting brand visibility and engagement.
- Provided comprehensive information about products, prices, and services to support informed customer decisions.
Education
Communications
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Professionalism and ethics
- Cash handling proficiency
- Record keeping
- Customer service
- Transaction processing efficiency
- Excellent driving record
Timeline
Money Transfer Agent
Empyreal Logistics
01.2026 - Current
Fleet Manager
Laguna Car Services
01.2025 - 12.2025
Sales Manager
Phoenix Marketing and Advertising
06.2016 - 02.2025
Communications
Maricopa Community Colleges, Mesa Community College