Clara Garcia
Corpus Christi,TX
Summary
Dynamic professional with a proven track record at Physicians Premier Emergency Room, excelling in HIPAA compliance and customer service. Skilled in insurance verification and patient confidentiality, I enhanced patient trust and streamlined registration processes. Leveraged social media marketing expertise at JAG's Chill and Grill BBQ, significantly boosting online engagement through strategic content development and cross-platform promotion.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Social Media Coordinator
JAG's Chill and Grill BBQ
Hutto, TX
10.2024 - Current
- Created social media content with consistent content and tone.
- Enhanced online engagement with the creation of compelling content for various platforms.
- Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
- Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
- Monitored and evaluated website analytics to identify trends and opportunities for improvement.
Patient Service Representative
Physicians Premier Emergency Room
Corpus Christi, TX
07.2020 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the emergency room.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Managed the patient registration process, confirming data accuracy and completeness.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
Education
High School Diploma -
Mary Carroll High School
Corpus Christi06-2020
Skills
- Customer service
- HIPAA compliance
- Insurance verification
- Patient confidentiality
- Account management
- Content development
- Social media marketing
- Cross-platform promotion
Certification
- BLS certified
Languages
Spanish
Limited
Timeline
Social Media Coordinator
JAG's Chill and Grill BBQ
10.2024 - Current
Patient Service Representative
Physicians Premier Emergency Room
07.2020 - Current
High School Diploma -
Mary Carroll High School
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