Clara Jimenez Serna
Brentwood,CA
Summary
Dedicated sales associate with a proven track record in delivering exceptional customer service and fostering brand loyalty. Skilled in problem-solving, multi-tasking, and money handling.
Overview
10
10
years of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
Brentwood, CA
12.2019 - Current
- Delivered exceptional customer service, enhancing shopping experiences and fostering brand loyalty.
- Assisted in visual merchandising, creating appealing displays that drove product engagement.
- Collaborated with team members to achieve sales targets and maintain store standards.
- Trained new associates on operational procedures and customer interaction techniques.
Sales Associate
Torrid
Brentwood, CA
03.2021 - 07.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Bed Bath & Beyond
Antioch, CA
09.2016 - 12.2018
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
M.D. - Medicine
Universidad De Guadalajara
Guadalajara Jalisco Mexico01.2025
Skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Money handling
- Fluent spanish
- Translation services
Accomplishments
Completed medical school in Mexico and currently seeking medical residency
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Torrid
03.2021 - 07.2021
Sales Associate
Victoria's Secret & PINK
12.2019 - Current
Sales Associate
Bed Bath & Beyond
09.2016 - 12.2018
M.D. - Medicine
Universidad De Guadalajara