Clara Lakas
Melbourne,FL
Summary
Customer-oriented Bartender offering 9+ year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Overview
32
32
years of professional experience
Work History
Bartender
King Center for the Performing Arts
Melbourne, FL
01.2023 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Attended regular training sessions to stay updated on new products or trends.
Bartender
Slinggers Sports Bar
Melbourne, FL
12.2022 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Resolved customer complaints in a professional manner.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy.
Bar Manager
Fraternal Order of the Eagles
Palm Bay, FL
02.2018 - 10.2021
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Assisted with planning special events such as wine tastings or cocktail parties.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
Bartender
Landfill Saloon
Melbourne, FL
02.2015 - 09.2018
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Caregiver
Family Members
Melbourne, FL
01.2009 - 08.2018
- Assisted mother with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for motherby engaging in conversation and participating in recreational activities.
- Transported mother to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Accompanied mother to social events such as movies or plays.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the home environment by removing hazards such as rugs or furniture that could cause injury.
Administrative Assistant
Danella Construction
Melbourne, FL
11.2015 - 05.2018
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Organized both physical and digital files and updated reports to coordinate project materials.
Customer Experience Manager
Michaels Arts and Crafts
Melbourne, FL
05.2000 - 03.2018
- improve customer satisfaction by focusing on product quality, delivery speed, and customer service responsiveness.
- Provided coaching and guidance to team members regarding best practices for delivering exceptional customer experiences.
- Managed escalated customer issues and resolved conflicts in a timely manner.
- Prioritized and organized tasks to efficiently accomplish service.
Hairstylist
Hair Junction
Melbourne, FL, FL
10.1991 - 08.2002
- Greeted customers, answered phones and booked appointments.
- Provided consultations to clients about their desired hairstyle and hair care needs.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
Sales
Zales The Diamond Store
Melbourne, FL
08.1998 - 05.2000
Education
Associate of Science - General
Brevard Community College
Melbourne, FLSkills
- Health Codes Compliance
- Food Service
- Basic Accounting
- Menu Memorization
- Payment Processing
- Suggestive Selling
- Responsible Alcohol Service
- Courteous
- Anticipating Guest Needs
- Outgoing Personality
- Outstanding Customer Service
- Maintaining a Clean Bar
- Safe Serving Knowledge
- Cash Register Operation
- Cash and Credit Transactions
- Wine and Liquor Expertise
Timeline
Bartender
King Center for the Performing Arts
01.2023 - Current
Bartender
Slinggers Sports Bar
12.2022 - Current
Bar Manager
Fraternal Order of the Eagles
02.2018 - 10.2021
Administrative Assistant
Danella Construction
11.2015 - 05.2018
Bartender
Landfill Saloon
02.2015 - 09.2018
Caregiver
Family Members
01.2009 - 08.2018
Customer Experience Manager
Michaels Arts and Crafts
05.2000 - 03.2018
Sales
Zales The Diamond Store
08.1998 - 05.2000
Hairstylist
Hair Junction
10.1991 - 08.2002
Associate of Science - General
Brevard Community College
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