Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Clara Manha

Norwalk,CT

Summary

Proven leader with extensive experience at Lm Salon, adept in staff management and fostering client loyalty. Excelled in optimizing team efficiency and implementing strategic operations. Skilled in technology systems and organization, ensuring high satisfaction and long-term success.

Overview

8
8
years of professional experience

Work History

Receptionist

Lm Salon
03.2021 - Current
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

General Manager

Lm Salon
03.2017 - Current
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

Ongoing - Technology Education

P-tech Norwalk
Norwalk, CT

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Scheduling appointments
  • Greeting and Seating Clients
  • Tech-Savvy
  • Staff Management

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Receptionist

Lm Salon
03.2021 - Current

General Manager

Lm Salon
03.2017 - Current

Ongoing - Technology Education

P-tech Norwalk

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Clara Manha