Clara Morris
Mount Vernon,WA
Summary
Meticulous, quick-learning worker committed to promptly handling assigned tasks.
Overview
24
24
years of professional experience
Work History
Clerical Assistant
Providence Home Health Of Snohomish County
12.2021 - Current
- Provided clerical support to company employees by copying, faxing and filing documents.
- Interacted with Patients/Medical Offices by phone, email or in-person to provide information.
- Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands.
- Composed sensitive, confidential reports and documentation.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
Front End Assistant Manager
Fred Meyer
10.2015 - 12.2021
- Trained team members in successful strategies to meet operational and sales targets.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Director of Pharmacy Services
Medicap Pharmacy
06.1996 - 12.2013
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, accounts payable/receivable, donating and cash and banking reconciliations.
- Gathered financial information, prepared documents, and closed books.
- Tracked financial progress by creating quarterly and yearly balance sheets.
Education
Associate of Arts - Pharmacy Technician
Everett Community College
Everett, WASkills
- Materials Organization
- Data Recording
- Administrative Support
- Operational Records Maintenance
- Accounts Payable and Accounts Receivable
Timeline
Clerical Assistant
Providence Home Health Of Snohomish County
12.2021 - Current
Front End Assistant Manager
Fred Meyer
10.2015 - 12.2021
Director of Pharmacy Services
Medicap Pharmacy
06.1996 - 12.2013
Associate of Arts - Pharmacy Technician
Everett Community College
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