Summary
Overview
Work History
Education
Skills
Timeline
Generic

CLARA N. WALL

Mount Kisco

Summary

Highly motivated museum professional with 8 years of experience developing engaging digital projects. Skilled in aligning cross-departmental objectives with audience-centered digital experiences. Experienced in high-quality digital content production and digital platform management.

Overview

10
10
years of professional experience

Work History

Manager, Digital Media

SOLOMON R. GUGGENHEIM MUSEUM
01.2022 - Current
  • Produce engaging digital media content for app, web, social media, podcast, and live events with a consistent institutional voice
  • Support creative strategies that align objectives across education, interpretation, visitor experience, exhibition management, digital media, press, and marketing departments
  • Identify and target cross-functional audiences to meet objectives and increase engagement, including foreign-language and access audiences
  • Recruit and manage production partners, oversee recordings, coordinate and conduct interviews, write and edit scripts, lightly media editing, manage assets, ensure quality
  • Manage multiple projects, including pre-and post-production schedules, budgets, contracts, invoices, releases, rights, and licensing
  • Manage and lead meetings with internal and external teams and keep all stakeholders informed
  • Review, analyze, and present data
  • Adapt to evolving timelines and goals
  • Stay informed on the digital landscape and engaging storytelling approaches


Manager, Digital Experience

SOLOMON R. GUGGENHEIM MUSEUM
09.2019 - 01.2022
  • Manage in-museum and out-of museum digital app and web content experience for a variety of audiences
  • Detailed-oriented and organized
  • Communicate technical needs and bugs with product developers, web team, IT
  • Coordinate with visitor experience, photography, rights, content producers, exhibition management, graphics, facilities teams to support in-museum experience
  • Perform quality assurance, report bugs,, conduct surveys, synthesize and report engagement data
  • Manage and archive assets
  • Train staff and manage in-museum hardware

Associate Digital Producer

ACOUSTIGUIDE
06.2016 - 01.2019
  • Produce high-quality and engaging audio guide, podcast, and app content for top museums and cultural organizations
  • Manage project teams made up of museums, writers, editors, actors, sound engineers, translators, developers, graphic designers, and more
  • Manage project schedules, budgets, vendor contracts, assets, archives
  • CMS uploads, deploy app updates, perform quality assurance, troubleshoot, review and report analytics, conduct training

Creative Project & Digital Asset Manager

ACOUSTIGUIDE
01.2016 - 01.2017
  • Manage project schedules, budgets, vendor contracts, assets, archives
  • CMS uploads, publish apps, deploy app updates, perform quality assurance, troubleshoot, review and report analytics, conduct training

Exhibitions Assistant

BGC Gallery
09.2015 - 06.2016
  • Edit exhibition labels, catalogue essays, digital interactive texts, and blog posts
  • Manage digital assets in CMS
  • Tour guide, ticket and gift shop sales

Education

MA - Decorative Arts, Design History, & Material Culture

BARD GRADUATE CENTER
New York, NY
05-2016

BA - American Studies

UNION COLLEGE
Schenectady, NY
01.2014

Skills

  • Non-fiction media production
  • Research, writing, editing
  • Academic background in American arts & culture
  • Audience engagement
  • Project management
  • Cross-functional teamwork
  • Positive attitude
  • Adaptability and flexibility

Timeline

Manager, Digital Media

SOLOMON R. GUGGENHEIM MUSEUM
01.2022 - Current

Manager, Digital Experience

SOLOMON R. GUGGENHEIM MUSEUM
09.2019 - 01.2022

Associate Digital Producer

ACOUSTIGUIDE
06.2016 - 01.2019

Creative Project & Digital Asset Manager

ACOUSTIGUIDE
01.2016 - 01.2017

Exhibitions Assistant

BGC Gallery
09.2015 - 06.2016

MA - Decorative Arts, Design History, & Material Culture

BARD GRADUATE CENTER

BA - American Studies

UNION COLLEGE
CLARA N. WALL