Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Siamul Islam

Los Angeles, CA,CA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

10
10
years of professional experience

Work History

Manager, Digital Media

The City Bank Limited
09.2022 - 10.2023
  • As a Digital Media Manager at City Bank Limited, My role encompass various responsibilities related to managing and promoting the bank's digital media presence. Here are some typical duties I perform in this role:
    Digital Media Strategy: Develop and implement a comprehensive digital media strategy aligned with the bank's overall marketing objectives.
    Social Media Management: Oversee the bank's social media accounts (such as Facebook, LinkedIn, Instagram, etc.)
    Paid Advertising: Plan, execute, and optimize paid digital advertising campaigns across platforms like Google AdWords, social media ads, and display networks. Monitor campaign performance, analyze data, and make data-driven decisions to improve campaign effectiveness and achieve marketing goals.
    Website Management: Manage and maintain the bank's website, ensuring that it remains up to date, visually appealing, and user-friendly. Track website analytics using tools like Google Analytics.
  • Maximized performance by monitoring daily activities and mentoring team members.

Assistant Manager, Digital Services

Dotlines Bangladesh Ltd.
03.2017 - 09.2022


  • Leading the Product management team to develop and manage Digital services.
  • Working as the product manager of the fastest growing Ed-Tech platform ghoorilearning.com
  • Develop Product roadmap and launched new digital services on given timeline.
  • Leading the SEO & Marketing team and enhanced the Ed-tech services Business Goal.
  • Monitor campaign budget/spend optimization while working closely with the Ad Operations and Reporting teams to ensure delivery of the agreed KPIs
  • Ensure the correct products and services are delivered to customers in a timely manner.
  • Develop trust relationships with portfolio partners and supporting g teams.

Assistant Manager, Business Development

Altruist Technologies Ltd.
Dhaka, Bangladesh
08.2016 - 03.2017

• Worked as a product Manager of a Grameenphone branded lifestyle digital Web “ GP Store” (1M Subscribers)
• Worked closely and proactively with project teams, internal and external stakeholders, and leadership with cross-functional teams (Content partners, Operator, technology) to achieve the business target of 10M BDT monthly.

HR Assistant (HR Information Management System)

BBC Media Action
Dhaka, Bangladesh
08.2015 - 07.2016

• Responsible for developing and maintaining all database of BBC Media Action Bangladesh Ex & Current employees. And finished the task within 5 months’ period.
• Coordinate the recruitment procedure, Training & other HR activities.

Mobile & Online Coordinator

BBC Media Action
Dhaka, Bangladesh
10.2013 - 07.2015
  • Responsible for maintaining communication with the Telco & other stake holders in mobile - learning (27MM+ subscribers) Project called BBC JANALA.
  • Did different campaigns with telcos to engage and onboard more registered users.
  • Analyze and coordinate with cross functional team as per customer feedback.

Education

MBA - Data Driven Decision Making

Westcliff University
Irvine, CA
10.2025

BBA - Human Resources Management

Bangladesh University of Business And Technology
Dhaka, Bangladesh
10.2012

Skills

  • Business Administration
  • Operations Management
  • Performance Management
  • Staff Development
  • Business Development
  • Strategic Planning
  • Marketing
  • Contract Management
  • Lead Generation
  • Time Management

Languages

Bengali
Native or Bilingual
English
Full Professional
Hindi
Limited Working

Timeline

Manager, Digital Media

The City Bank Limited
09.2022 - 10.2023

Assistant Manager, Digital Services

Dotlines Bangladesh Ltd.
03.2017 - 09.2022

Assistant Manager, Business Development

Altruist Technologies Ltd.
08.2016 - 03.2017

HR Assistant (HR Information Management System)

BBC Media Action
08.2015 - 07.2016

Mobile & Online Coordinator

BBC Media Action
10.2013 - 07.2015

MBA - Data Driven Decision Making

Westcliff University

BBA - Human Resources Management

Bangladesh University of Business And Technology
Siamul Islam