Clara Okpokwasili
Philadelphia
Summary
Compassionate Care Coordinator with expertise in patient advocacy and care management. Skilled in coordinating healthcare services for diverse populations and enhancing care delivery. Strong interpersonal skills facilitate effective communication among patients, providers, and insurers, while problem-solving capabilities address barriers to care. Previous roles resulted in improved patient satisfaction and streamlined processes.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Service Coordinator
Patient Care Coordination
Philadelphia
11.2025 - Current
- Coordinated patient appointments and services to ensure timely access to care.
- Managed patient records in electronic health record systems to maintain accuracy and confidentiality.
- Communicated care plans to patients and families to enhance understanding and engagement.
Program Coordinator
Starr Quality Home Health
Philadelphia
06.2024 - 08.2025
- Oversaw daily program operations, ensuring compliance with policies and regulations to maintain program integrity.
- Facilitated communication between patients, families, and healthcare providers to ensure clarity and support.
- Coordinated training sessions for new staff on company protocols and policies to enhance onboarding experience.
Community Health Worker
RWJBarnabas Health
Toms River
06.2023 - 03.2024
- Advocated for patient needs within healthcare system, ensuring access to necessary services.
- Facilitated patient referrals to community resources, enhancing support and care continuity.
- Maintained accurate patient data records in secure electronic database, ensuring compliance and confidentiality.
Education
B.S. - Health Science
Stockton University
Galloway, NJ05-2023
High School Diploma -
Lakewood High School
Lakewood, NJ07-2019
Associate of Science - Ultrasound
American Institute
Cherry Hill, NJ04-2026
Skills
- Care coordination
- Patient advocacy
- Patient satisfaction
- Program management
- Appointment scheduling
- Records management
- Charting documentation
- Data analysis
- Community outreach
- Staff development
- Interpersonal skills
Certification
CPR
Accomplishments
Staff of the month
Languages
- French
- English, Professional
- French, Professional
Field Skills
- Staff training development
- Healthcare advocacy
- Patient satisfaction assessment
- Program management
- Interpersonal skills
- Schedule planning
- Medical Office Administration
- Charting and Documentation
Timeline
Service Coordinator
Patient Care Coordination
11.2025 - Current
Program Coordinator
Starr Quality Home Health
06.2024 - 08.2025
Community Health Worker
RWJBarnabas Health
06.2023 - 03.2024
B.S. - Health Science
Stockton University
High School Diploma -
Lakewood High School
Associate of Science - Ultrasound
American Institute