Clara Okpokwasili
AMIB
Philadelphia,PA
1
Certification
7
years of professional experience
Well-rounded professional in sales, healthcare, customer service, and catering. Highly efficient, organized and driven. With a 7 year track record of implementing best practices and providing excellent services.
Work History
Direct Support Professional
1 Year 10 Months- Facilitated engaging activities that promoted social interaction and skill development among clients.
- Implemented best practices for crisis intervention, maintaining safety and wellbeing of clients during challenging situations.
- Provided individualized support to clients, enhancing daily living skills and promoting independence.
Community Health Worker
6 Months- Facilitated health education workshops to promote community wellness initiatives.
- Coordinated outreach programs connecting underserved populations with healthcare resources.
- Assisted clients in navigating healthcare systems and accessing vital services.
- Developed and maintained relationships with local organizations to enhance service delivery.
Direct Support Professional
3 Years 2 Months- Provided individualized support to clients, enhancing daily living skills and promoting independence.
- Developed and implemented personalized care plans, ensuring alignment with client goals and preferences.
- Collaborated with multidisciplinary teams to assess client needs and adjust support strategies accordingly.
- Trained and mentored new staff, fostering a culture of teamwork and effective communication.
Dining Room Server
1 Year 3 Months- Delivered exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and dietary requirements efficiently.
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely food delivery.
Sales Representative
6 Months- Developed relationships with customers, enhancing loyalty and repeat business.
- Conducted product demonstrations to highlight features and benefits effectively.
- Collaborated with team members to achieve sales targets consistently.
- Trained new staff on customer service protocols and product knowledge.
Cashier
9 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure safety.
- Collaborated with team members to manage high-volume periods effectively.
Education
Bachelor of Science - Health Sciences
High School Diploma
- Honor Roll [2018-2019]
Skills
Time management
First aid and safety
Behavior redirection
Client support
Team collaboration
Professionalism and courtesy
POS system operations
Decision making aptitude
HIPAA guidelines
Schedule management
Organized and detail oriented
Service coordination
Certification
CPR/ First Aid
Timeline
Direct Support Professional
AMIB
02.2024 - 12.2025Read More
Community Health Worker
Robert Wood Johnson Hospital
07.2023 - 01.2024Read More
Direct Support Professional
SERV Behavioral Health System
05.2020 - 07.2023Read More
Sales Representative
Coach Outlet
10.2019 - 04.2020Read More
Dining Room Server
Leisure Park
08.2019 - 11.2020Read More
Cashier
Shoprite
10.2018 - 07.2019Read More
Stockton University
Bachelor of Science from Health Sciences
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Lakewood High School
High School Diploma
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