Clara Potapa
Summary
Smart professional with thorough understanding of various languages to fluently interpret and translate. Conveys intended messages accurately and reliably. Well-versed in interpretation and translation tools and services.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Health Care Interpreter
LSA
01.2015 - Current
- Improved patient outcomes in healthcare settings by facilitating clear communication between medical professionals and non-English speaking patients.
- Attended training programs to improve professional knowledge and interpretation skills.
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
Liaison Linguistics
Trinity Hospital
01.2013 - Current
- Trained to be an Interpreter Coordinator various shifts at St Mary's Hospital, now Trinity Hospital
- Responsibilities ranged from obtaining needed various language Interpreters to Interpreting, trauma, labor and delivery, C sections, and all forms of ER visits
- I also Interpreted during the day in the Cancer Center, Urology and Diabetic appointment
Spectrum Health Hospital
01.2014 - 04.2020
- I worked various shifts at the hospital and eventually settled in the second shift position
- I was responsible for all the Helen Devos Children's ER Interpreter requests and sometimes needed the assistance of the adult side Interpreter
- Likewise, I interpreted for the adult side, as needed
- My interpretation had many routine aspects and sad situations, such as Interpreting on end of life situations, and other delicate matter
Interpreter
Hispanic Center of Western Michigan
01.2012 - 01.2013
Education
BA - Spanish Literature
Hope College
Skills
- Professional ethics
- Spanish fluency
- Terminology management
- Note-taking techniques
- Stress management
- Memory retention
- Sight translation
- Intercultural sensitivity
- Voice modulation
- Subject matter expertise
Certification
CHI certified
Languages
Spanish
Full Professional
Timeline
Certified Health Care Interpreter
LSA
01.2015 - Current
Spectrum Health Hospital
01.2014 - 04.2020
Liaison Linguistics
Trinity Hospital
01.2013 - Current
Interpreter
Hispanic Center of Western Michigan
01.2012 - 01.2013
BA - Spanish Literature
Hope College
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