Sheila Junio
Fresh Meadows,NY
Summary
Experienced medical language specialist prepared for high-impact communication roles in healthcare settings. Strong background in bridging language barriers between patients and medical staff, ensuring accurate and effective communication. Focus on teamwork and adaptability, delivering reliable results in dynamic environments. Skilled in medical terminology, cultural competence, and active listening. Valued for professionalism, empathy, and collaborative spirit.
Overview
8
8
years of professional experience
Work History
Certified Tagalog Medical Interpreter
LIS Solutions
Brooklyn, NY
05.2022 - Current
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Assisted with Medicare application process, inquiries and claims.
- Reviewed, edited and proofread translated documents for the FDA.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Followed ethical codes to protect confidentiality of patient medical information.
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Demonstrated professionalism and empathy when working with vulnerable populations, including individuals experiencing trauma or facing serious health concerns.
- Adapted quickly to various settings within the hospital environment – from emergency rooms to outpatient clinics – providing consistent high-quality language support regardless of location.
- Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
- Participated in ongoing professional development to stay current on medical industry trends, advances in medical terminology, and best practices for interpreters.
- Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
- Reviewed, edited and proofread translated documents for accuracy.
Certified Tagalog Medical Interpreter
Propio Language Services
Kansas City, MO
04.2019 - Current
- Conduct mock interviews for prospective interpreters.
- Evaluate calls for accuracy.
- Supported healthcare professionals in delivering accurate diagnoses by effectively interpreting detailed medical histories from non-English speaking patients.
- Ensured clear communication by providing precise interpretation of doctor's instructions, diagnoses, and prescriptions to non-English speaking patients.
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
- Followed ethical codes to protect confidentiality of patient medical information.
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Demonstrated professionalism and empathy when working with vulnerable populations, including individuals experiencing trauma or facing serious health concerns.
- Adapted quickly to various settings within the hospital environment – from emergency rooms to outpatient clinics – providing consistent high-quality language support regardless of location.
- Promoted a positive patient experience by maintaining cultural sensitivity and upholding a high standard of professionalism while delivering interpretation services.
- Assisted in coordinating interpreter services for various hospital departments, ensuring timely access to language assistance for all patients.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Provided clear and accurate written translations of essential medical documents such as consent forms, discharge instructions, and medication information.
- Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
- Served as a liaison between hospital administration and non-English speaking patients, resolving any potential communication barriers that could impact care delivery.
Certified Tagalog Medical/Legal Interpreter
Certified Languages International Inc.
Portland, OR
02.2022 - 04.2025
- Offered interpretation services at immigration hearings, allowing clients to effectively communicate their concerns and needs to authorities.
- Assisted judges in maintaining order during proceedings by providing clear and consistent interpretation services for all parties involved.
- Contributed to successful case outcomes by accurately conveying witness testimonies and expert opinions during trials.
- Supported attorneys in preparing for cases by delivering precise translations of legal documents, ensuring accuracy and timeliness.
- Developed a comprehensive glossary of legal terminology for use by fellow interpreters, streamlining the translation process across the team.
- Maintained confidentiality and adhered to ethical guidelines while interpreting sensitive information in various legal settings.
- Facilitated communication between law enforcement officers and non-English speaking individuals during interrogations, promoting fairness throughout the process.
- Managed high-pressure situations with composure, ensuring continuity of interpretation services during heated courtroom exchanges.
- Received recognition from supervising attorneys for exceptional performance in accurately conveying complex legal arguments during trials.
- Improved client satisfaction rates by delivering culturally-sensitive interpretations that took into account linguistic nuances.
- Enhanced client understanding of complex legal concepts by providing accurate and concise interpretations during meetings and court hearings.
- Mentored junior interpreters on best practices, ethical considerations, and industry standards, fostering a collaborative work environment.
- Prepared and filed pleadings, motions and other legal documents in court proceedings.
- Assisted health care providers with patients' evaluation, assessments, care plans and medical instructions.
- Evaluates medical calls for accuracy.
- Assisted with Medicare application process and yearly test calls.
- Assisted private health insurance companies with inquiries and application process.
Certified Tagalog Medical Interpreter
United Language Group
New York, NY
01.2022 - 08.2024
- Assisted the Social Security Administration with claims, inquiries and court hearings.
- Assisted health insurance providers with the application process, claims and inquiries.
- Assisted healthcare professionals in delivering culturally sensitive care by bridging language barriers.
- Assisted non-English speaking families in navigating complex healthcare systems by providing interpretation support during hospital admissions and discharge processes.
- Acknowledged for skillful interpretation that boosted provider-patient interaction.
- Collaborated with multidisciplinary healthcare teams to provide seamless interpretation services during team meetings and case conferences.
- Enabled timely diagnoses and treatment decisions by interpreting complex medical instructions and explanations for non-English speaking patients.
- Ensured compliance with confidentiality regulations by maintaining strict adherence to HIPAA guidelines while interpreting sensitive information.
- Promoted patient understanding of treatment plans by providing clear and concise interpretations.
- Contributed to improved patient satisfaction scores by consistently delivering high-quality interpretation services in various healthcare settings.
- Navigated challenging situations involving emotional or distressed patients with professionalism, compassion, and cultural sensitivity.
- Demonstrated flexibility in adapting to changing schedules or last-minute requests for interpretation services without compromising quality of care provided to patients.
- Contributed to better patient outcomes with accurate translations during consultations, examinations, and procedures.
- Conducted language assessments for patients, ensuring the appropriate level of interpretation services were provided according to individual needs.
- Facilitated patient consent processes, ensuring full comprehension of risks, benefits, and alternatives to treatments.
- Enhanced patient-provider communication by accurately interpreting medical terminology and concepts.
- Utilized advanced knowledge of medical terminology to interpret highly specialized fields such as oncology, cardiology, or neurology appointments successfully.
- Supported healthcare teams in establishing rapport with diverse patient populations through empathetic linguistic assistance.
- Followed ethical codes to protect confidentiality of patient medical information.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Translated procedural information to facilitate understanding between doctors and patients.
- Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
- Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
- Interpreted spoken and written languages other than English and vice versa.
- Reviewed, edited and proofread translated documents for accuracy.
- Attended training programs to improve professional knowledge and interpretation skills.
- Maximized quality control of translated documents.
- Developed and maintained glossary of technical terms.
Certified Tagalog Medical Interpreter
Language Services Associates Inc.
Horsham, PA
04.2017 - 06.2022
- Commended by medical professionals for fostering stronger relationships between providers and patients through superior translation expertise.
- Maintained up-to-date professional certification through continuous learning and participation in relevant training programs or workshops.
- Supported healthcare teams in establishing rapport with diverse patient populations through empathetic linguistic assistance.
- Coached new interpreters on best practices for medical interpretation, promoting a high standard of service within the department.
- Collaborated with multidisciplinary healthcare teams to provide seamless interpretation services during team meetings and case conferences.
- Contributed to better patient outcomes with accurate translations during consultations, examinations, and procedures.
- Ensured compliance with confidentiality regulations by maintaining strict adherence to HIPAA guidelines while interpreting sensitive information.
Education
Bachelor Of Science - Communication Arts
Miriam College
Quezon City, Philippines03.2007
Skills
- Patient confidentiality
- Medical documentation
- Consecutive interpreting
- Language fluency
- Cultural sensitivity
- Cross-cultural communication
- Bilingual medical vocabulary
- Medical terminology proficiency
- Anatomy and physiology
- Interpretation ethics
- Cultural insight
- Procedure interpretation
- Medical terminology
- Patient assessment
- Physician support
- Procedural information translation
- Form completion assistance
- Attention to detail
- Multitasking Abilities
- Reliability
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Document translation
- Cultural understanding
- Professional ethics
- Confidentiality understanding
- Interpersonal skills
- Client service
- Professionalism
- Interpersonal communication
- Adaptability
- Accurate translation
- Professional demeanor
Timeline
Certified Tagalog Medical Interpreter
LIS Solutions
05.2022 - Current
Certified Tagalog Medical/Legal Interpreter
Certified Languages International Inc.
02.2022 - 04.2025
Certified Tagalog Medical Interpreter
United Language Group
01.2022 - 08.2024
Certified Tagalog Medical Interpreter
Propio Language Services
04.2019 - Current
Certified Tagalog Medical Interpreter
Language Services Associates Inc.
04.2017 - 06.2022
Bachelor Of Science - Communication Arts
Miriam College